
Academic Guidance Specialist
2 days ago
Job Summary:
We are seeking a highly skilled Education Advisor to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide guidance and support to prospective students.
About the Role:
The Education Advisor will be responsible for guiding prospective students through the process of selecting and applying for undergraduate and postgraduate programs. They will also be required to maintain accurate records of student interactions and provide regular feedback to management.
Key Responsibilities:
- Provide detailed information about UG & PG courses to prospective students.
- Advise students on program selection and the admission process.
- Maintain records of daily walk-ins and telephonic inquiries.
- Conduct follow-ups through calls, emails, and online chat platforms.
- Convert prospective leads into confirmed admissions.
- Collect and consolidate participant feedback regularly.
- Accurately record, manage, and act on assigned leads from various sources.
Skills & Competencies:
- Strong customer orientation with a focus on delivering excellent service.
- Effective communicator with strong verbal and written presentation skills.
- Good interpersonal skills with the ability to influence and build rapport.
- Self-motivated and able to work independently as well as in a team.
- Target-driven mindset with a proven ability to meet goals.
- Attention to detail and strong administrative skills.
Working Conditions:
The Education Advisor will be required to work in a fast-paced environment with multiple priorities and deadlines. They will also be expected to maintain confidentiality and handle sensitive information with discretion.
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