Program Compliance Specialist

1 month ago


Bengaluru, Karnataka, India Epsilon Full time

About CJ:

CJ, a leading global performance marketing company, is seeking a highly skilled Program Compliance Specialist to join our team. As a key member of our Program Compliance team, you will play a critical role in ensuring that our advertisers' promotions in the CJ Network align with their policies and industry best practices.

Key Responsibilities:

  • Audit publisher content for accuracy according to each client's approved promotional details and program policies
  • Perform content and campaign reviews/audits based on specified criteria
  • Assess the results of content monitoring technologies, validate violations, and enter details into reporting platform
  • Monitor search engines for joined publishers bidding on client trademarks, applicable keyword terms, and recording the violations in the reporting platform
  • Collaborate with teammates locally and across regions
  • Participate in internal team meetings and special projects
  • Send violation notices and follow up to ensure the issues are resolved
  • Manage publisher outreach and communicate with clients
  • Lead new account or tool-related transitions for the team
  • Identify opportunities to improve process efficiency

Requirements:

  • 2-4 years of related experience in content auditing, digital media or client services role
  • Bachelor's degree
  • Self-driven and laser-focused individual who takes the initiative to solve problems
  • Thorough and detail-oriented with excellent time-management and follow-through skills
  • Strong written and verbal communication skills
  • Critical thinking skills with the ability to understand and interpret policy
  • Decisive with excellent judgment in policy enforcement
  • Team player capable of working in a fast-paced environment
  • Basic knowledge on MS office suite
  • Ability to multitask and keen attention to detail
  • Prior experience in a content auditing role will be helpful
  • Basic knowledge of Affiliate Marketing will be an added advantage
  • Quick learner

About CJ:

CJ is a global performance marketing company that has earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch. We specialize in affiliate marketing technology and are the platform of choice for driving profitable growth for over 3,800 global brands around the world across all verticals including retail, travel, finance, and network & home services.

Our technology powers a partnership ecosystem where over 167K publishers and brands engage billions of consumers worldwide. As part of Publicis Groupe, aligned with Publicis Media, we leverage unparalleled data, technology, and strategic expertise to bring a truly customer-centric approach to performance marketing.

In an industry with much uncharted territory, trust a steady hand. We're the CJ India team, connecting global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs.

Why we're looking for you:

You are curious, enjoy investigating and learning, and collaborate well with teammates. You have exceptional attention to detail and want to be part of a company that has a positive culture, offers career development opportunities, and provides competitive compensation and benefits.

What you will enjoy in this role:

As a Program Compliance Specialist, you'll be an important member of our Program Compliance team, giving advertisers confidence that their promotions in the CJ Network are aligned with their policies and industry best practices. We do this with specialized technology and expertise, analysing and investigating publisher activity, network data, and promotional content. You'll work closely with local teammates as well as Program Compliance Managers in the US. You'll learn first-hand about our search engine marketing and content monitoring technologies, analyze results, and deliver reporting through our proprietary compliance platform.



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