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Customer Success Specialist
1 week ago
Join us at Zell Education Pvt. Ltd as a Customer Success Specialist and contribute to our mission of making skill upgradation effective, affordable & accessible for everyone. In this role, you will be responsible for owning up the overall training and quality of the sales teams.
About the RoleThis is an exciting opportunity for a result-driven individual who can deliver sales pitches like a charm. As a Customer Success Specialist, you will analyze and share active feedback about customer behavior, market demands, and competition to the marketing team.
Key Responsibilities- Analyze and share active feedback about customer behavior, market demands, and competition
- Owning up the overall training and quality of the sales teams
- Conduct daily team hurdles to brief and motivate the team on the team and individual targets
- Monitor self-performance at all times while also contributing to the team performance
We are looking for a candidate with exceptional communication skills, experience in target-centric jobs, and a confident and persevering risk-taker who thrives in a high-performance environment. If you have a good understanding of CRM Management and are passionate about customer success, then this role is perfect for you
