Senior ServiceNow Solutions Architect

2 weeks ago

Bengaluru, Karnataka, India beBeeService Full time ₹ 15,00,000 - ₹ 22,00,000

At Brillio, we seek a seasoned ServiceNow Business Analyst to join our team. With 7+ years of experience in the field, you will be responsible for collaborating with stakeholders from various departments to define and implement effective ServiceNow solutions.

Key Responsibilities:
  • Work closely with business stakeholders, IT, and procurement teams to gather requirements and identify opportunities for improvement.
  • Define ServiceNow use cases, workflows, and automation needs that align with the company's goals and objectives.
  • Ensure compliance with software licensing models and define processes for license reconciliation, software discovery, and asset normalization.
  • Manage accurate data in the CMDB and identify non-compliant licenses, unused software, and cost-saving opportunities.
  • Collaborate with vendors and procurement teams to manage software contracts and renewals.
  • Support internal and external software audits and provide recommendations for cost reduction and risk mitigation.
  • Identify areas for automation using ServiceNow workflows, business rules, and scripts.
  • Optimize software request, approval, and provisioning processes.

We are looking for a highly skilled professional who can bring innovative ideas and best practices to our team. If you have a passion for ServiceNow and are committed to delivering exceptional results, we encourage you to apply.

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