Customer Support Specialist

Job RoleA Customer Support Specialist is crucial in delivering outstanding customer experiences.Key ResponsibilitiesAnswer incoming calls from healthcare plan members and address their queries and concerns.Resolve member issues through verbal and written communication, utilizing active listening skills and empathy.Utilize problem-solving skills to provide...

**Job Role:** Customer Support SpecialistThe primary objective of this position is to deliver exceptional customer care by providing prompt and professional support via various communication channels.This role entails addressing customer inquiries, resolving issues, and processing orders from e-commerce platforms with precision and efficiency. The ideal...

SchoolCues is an innovative K-12 EdTech SaaS company on a mission to transform school management and administration in small schools and micro schools through intuitive, accessible, and impactful technology. Our platform is used by thousands of educators, students, and administrators every day — and we're growing fast.As we scale, we're looking for a...

Job Title: Billing and Customer Support Specialist">Job Description:">The role of a Billing and Customer Support Specialist is multifaceted, requiring the ability to manage billing processes efficiently while providing top-notch customer service. This individual will be responsible for handling customer queries related to GST, e-waybill, and insurance, as...

Customer Experience SpecialistWe are seeking a highly motivated and customer-centric professional to join our team. As a key member of our organization, you will be responsible for ensuring seamless onboarding and ongoing support to enhance customer satisfaction.Key Responsibilities:Proactively engage with customers to provide exceptional service and...

Job Summary:We are seeking a highly skilled customer support specialist to join our team. The ideal candidate will have excellent communication skills and be able to effectively handle customer inquiries and resolve concerns.Key Responsibilities:Provide exceptional customer service through various communication channels including phone, email, and...

Customer Support AssistantThe role of a Customer Support Assistant involves interacting with customers to provide them with information, resolve their queries and complaints in a timely manner. It requires effective communication skills, customer service principles, and the ability to work independently as well as part of a team.This is an excellent...

Effective communication skills in English are essential for this role.A leading edtech firm is seeking a Voice Support Specialist to join our team on a night shift.The ideal candidate will possess strong spoken English skills, be comfortable with US shift timings, and have high energy levels.Key responsibilities include updating CRM systems, making daily...

Customer Service RepresentativeWe are seeking a skilled and motivated professional to join our customer service team.Job Description:As a key member of our team, you will be responsible for providing exceptional customer support via various channels. You will work closely with colleagues to resolve customer inquiries efficiently and effectively, ensuring a...

Job Title: Customer Engagement SpecialistWe are seeking a results-driven customer engagement specialist to join our business team.The ideal candidate will be responsible for managing customer relationship management systems, executing targeted campaigns, analyzing customer data, and supporting the business team in enhancing customer retention and growth...