SAP Business Process Expert

1 day ago

Hyderabad, Telangana, India beBeeService Full time ₹ 20,00,000 - ₹ 25,00,000

**SAP Service Management Consultant Role Summary:**

We are seeking a highly skilled SAP SM consultant to support and enhance our SAP Service Management processes.

The ideal candidate should have hands-on experience in SAP SM module configurations, integrations with S/4HANA, and end-to-end service management processes.

Key Responsibilities:
  • SAP SM Implementation & Support: Configure, customize, and enhance SAP SM functionalities in an S/4HANA environment.
  • Business Process Analysis: Work closely with business stakeholders to analyze service processes and recommend best practices.
  • Integration with SAP Modules: Collaborate with SD, MM, PM, and FI/CO teams for seamless integration.
  • Incident & Change Management: Troubleshoot issues, provide resolutions, and implement process improvements.
  • Enhancements & Upgrades: Work on system upgrades, migration to HANA, and deployment of new features.
  • User Training & Documentation: Conduct end-user training and prepare functional documentation.

**Required Skills & Qualifications:

  • Minimum 5+ years of experience in SAP SM with hands-on exposure to SAP HANA/S/4HANA.
  • Strong understanding of Service Order Management, Warranty Claims, Service Contracts, and Repair Processing.
  • Good knowledge of SD, MM, PM, and CS modules.
  • Experience in SAP S/4HANA migration or implementation is preferred.
  • Ability to troubleshoot issues and optimize business processes.
  • Strong verbal and written communication skills for stakeholder management.

**Preferred Skills (Nice to Have):

  • Experience with Fiori/UI5 apps related to SAP SM.
  • Knowledge of ABAP debugging and BAPI enhancements.
  • Experience in SAP Cloud Platform (BTP) integrations.
  • Certification in SAP S/4HANA Service Management is a plus.

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