
Store Operations Leader
2 days ago
Retail Store Manager Job Overview
Our Retail Store Manager will be responsible for leading a team to deliver exceptional customer experiences and achieve business objectives.
Key Responsibilities:- Attend to customers, ensuring a friendly and professional interaction.
- Maintain store cleanliness and aesthetics.
- Manage stock inventory, ensuring items are properly logged and available as needed.
- Handle daily cash collection and prepare end-of-day financial summaries with accuracy.
- Follow up with customers regarding the collection of completed orders.
- Resolve customer concerns or grievances politely and confidently.
- Stay in close communication with the backend operations team.
- Prior experience in luxury retail, customer service, or a related field is preferred.
- Strong verbal communication skills in English, with the ability to engage with customers confidently.
- A polite, hospitable, and solution-oriented approach to customer service.
- Basic understanding of managing cash transactions and maintaining financial records.
- Ability to work effectively in a fast-paced environment.
- A proactive and positive attitude towards resolving customer issues.
We provide opportunities for career growth and development, competitive compensation and benefits packages, and a dynamic work environment.
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