Expert Network Architect

5 days ago


Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 1,50,000 - ₹ 28,00,000
Job Overview

We are seeking a highly skilled and experienced Network Technology Manager to join our team. As a key member of our organization, you will be responsible for overseeing the planning, execution, and management of network technologies across the business.

As a seasoned professional in this field, you will bring expertise in technology management, restoration and resolution, triage, process compliance, and value proposition.

Key Responsibilities:
  • Plan and execute new technology rollouts, scope expansion, and readiness of teams from a technology standpoint.
  • Manage SOPs, knowledge documents, KB articles, and implement technical methodology improvements from past failures and learnings.
  • Identify network issues through troubleshooting and decide on actions required for resolving the issue.
  • Escalate tickets to L3 Network SME when necessary and support the troubleshooting process.
  • Prepare detailed reports on plans of action for existing tickets and follow through with escalation matrices.
  • Track tickets for SLA adherence and escalate deviations as defined in the process.
  • Understand the existing environment and propose opportunities for improvement, addressing nagging issues with Get Around solutions.
Requirements:
  • Education: B.Sc degree.
  • Certification: Advanced Design Level certification - JNCIE-ENT / VM Certified Design Expert.
Benefits:
  • Opportunities for growth and development in a dynamic and challenging role.
  • Collaborative and supportive work environment.
  • Competitive salary and benefits package.


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