
Chief Business Development Officer
2 weeks ago
Job Overview
The Customer Relationship Executive plays a pivotal role in driving business growth by generating leads from assigned dealerships and the open market.
This involves maintaining a healthy relationship with dealers to achieve sales objectives, ensuring enhanced sourcing of business at the dealer counter and effective management of sales teams.
- Maintain post-disbursal documents, including PDD (Post-Disbursal Documents) updates, RC (Record Certificate) first EMI (Equated Monthly Installment) collections, and non-starter collections to maintain the portfolio.
- Timely communicate with dealer staff about scheme payouts, HO (Head Office) communications regarding payouts, and other essential updates.
- Implement all finance schemes at the dealer level, impart regular training, and provide guidance on customer needs and finance scheme explanations.
- Daily share MIS (Management Information System) reports with case-wise status of leads given by dealerships, ensuring minimum numbers as per productivity matrix.
- Critical customer understanding and needs assessment.
- Effective communication and interpersonal skills.
- Business development and lead generation expertise.
- Sales team management and training proficiency.
- Finance scheme implementation and explanation capabilities.
This role requires strong organizational, communication, and interpersonal skills to ensure the successful execution of sales objectives and maintenance of healthy relationships with dealerships.
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