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Senior Client Partnerships Specialist

1 week ago


Chennai, Tamil Nadu, India SPARROW PARTNERS Full time

Job Description:

  • Client Relationship Management: Develop and maintain strong relationships with existing clients, acting as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly.
  • Customer Support: Provide exceptional customer service and support to clients, ensuring their needs are met efficiently, handling and resolving client complaints and issues in a timely and effective manner.
  • Client Engagement: Develop and implement strategies to enhance client engagement and loyalty, organizing and managing client meetings, events, and presentations to strengthen relationships.
  • Sales Support: Assist the sales team in identifying and pursuing new business opportunities, supporting the sales process by providing relevant client information and insights.
  • Data Management: Maintain accurate and up-to-date client records in the CRM system, track and analyze client interactions, sales, and service metrics to identify trends and areas for improvement.

Qualifications: Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Minimum 3-5 years of experience in client relationship management, preferably in the real estate, construction, or interior design industry. Proven track record of managing client relationships and delivering exceptional customer service.