AI Model Architect
1 week ago
Job Title: AI Model ArchitectWe're seeking a Senior AI Model Architect to drive the design, development and deployment of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems that power our AI-powered telephony solutions.The successful candidate will lead end-to-end development of LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power both chatbot and voice agent interactions.ResponsibilitiesAIArchitect & Deployment: Design, develop, and deploy scalable LLM- and RAG-based systems for telephony applications.Prompt Engineering & Voice Agent Development: Craft, iterate, and optimize prompts and voice-agent dialogue flows to maximize response relevance, reduce latency, and ensure clinical safety across text and voice channels.Cross-Functional Collaboration: Partner with frontend and backend teams to integrate AI components into our Azure-hosted microservices architecture.Performance Monitoring & Optimization: Instrument AI pipelines, analyze logs and user feedback, troubleshoot edge cases, and implement continuous-learning improvements.Innovation & R&D: Stay up-to-date with the latest advances in LLMs, RAG, conversational AI frameworks, and NHS-specific compliance to inform our technical roadmap.Testing & Validation: Define and execute rigorous test plans to validate model accuracy, voice-agent performance, and compliance with healthcare standards.Technical Leadership: Mentor junior engineers, advocate for best practices in MLOps, prompt engineering, voice-agent design, and model governance.RequirementsProven Expertise: Hands-on experience with prompt engineering, LLMs, RAG frameworks, and voice-agent/dialogue-system design, with demonstrable projects or open-source contributions.Programming Skills: Advanced proficiency in Python, comfortable building APIs in NestJS, familiarity with Next.js/React for frontend integration.Cloud & Data: Strong understanding of Azure services, containerization, and relational databases.Systems Thinking: Experience designing microservices, distributed architectures, and RESTful/GraphQL APIs.Domain Interest: Passion for healthcare technology, patient-centric design, and improving NHS primary care workflows.Communication: Excellent written and verbal skills to articulate complex AI concepts to technical and non-technical stakeholders.Collaboration: Proactive, team-oriented mindset and drive to mentor peers and contribute to a continuous-learning culture.What We OfferMeaningful Work: Shape the AI engine behind our flagship product, directly improving patient access and staff wellbeing across hundreds of GP surgeries.Innovative Environment: Join a rapidly growing team at the forefront of healthcare AI, with dedicated R&D time and full support for professional development.Flexible Hybrid Working: Enjoy a balance of in-office collaboration and remote days.Competitive Package: Attractive salary, equity options, pension contributions, and comprehensive private healthcare.Supportive Culture: Work alongside seasoned AI researchers, software engineers, and NHS specialists in a collaborative, fast-paced setting.About UsWe're the UK's market-leading provider of AI-powered telephony and chatbot solutions for primary care. Our goal is to transform healthcare access through intelligent automation.
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