Operations Maintenance Executive
3 weeks ago
- Report Approvals and Requests:
- Approve cleaning reports and advance requests (1st tier) ensuring timely and accurate documentation.
- Client Escalations:
- Handle secondlevel escalations with clients for all sites ensuring prompt and satisfactory resolution of issues.
- Team Coordination and Tracking:
- Track ticket updates from the team within 48 hours ensuring timely response and resolution.
- Check that all employees raise Joint Meter Readings (JMR) on time and approve them accordingly.
- Client and Compliance Coordination:
- Coordinate with clients on paperwork or permit letters ensuring all necessary documentation is in place.
- Oversee site team compliance with customer site requirements and safety standards.
- Material Management:
- Raise material requirements and follow up with procurement for dispatch or local purchase.
- Approve local purchases of materials as per the last records and maintain accurate documentation.
- Meeting Coordination:
- Arrange meetings between departments or customers as needed ensuring the participation of all necessary members.
- Vendor and Team Management:
- Search for new vendors or team members based on new project demands.
- Manage vendors for installation & commissioning (I&C) and IV graph activities.
- Thermography and OEM Coordination:
- Oversee thermography activities during peak summers to ensure equipment is functioning optimally.
- Coordinate with Original Equipment Manufacturers (OEMs) at the second level; the first level of coordination will be handled by engineers.
- Payment and Procurement Followup:
- Follow up on payments from accounts/customers for raised POs and maintain accurate records.
- Maintain a tools tracker and purchase tracker ensuring all tools and materials are accounted for.
- Site Maintenance and Configuration:
- Overlook the cleaning tracker and ensure cleaning reports are shared on time by engineers.
- Handle site configuration when site engineers are not available ensuring continuous operation.
- Billing and Documentation:
- Check and sign all vendor bills as the first level of escalation.
- Upload bills to Adobe and manage approvals for signatures and payments.
- Monitoring and Compliance:
- Monitor target generation and follow up to ensure performance meets expectations.
- Ensure HSE compliance and follow up on safety standards and protocols.
- Bachelor s degree / Diploma in Electrical Engineering or a related field.
- Minimum of 3 years of experience in operations and maintenance preferably in the solar industry.
- Strong organizational and multitasking skills.
- Excellent communication and client management abilities.
- Proficient in using Microsoft Office Suite and relevant software tools.
- Knowledge of HSE standards and compliance requirements.
- Attention to detail and strong problemsolving skills.
- Ability to work under pressure and meet deadlines.
- Team player with strong interpersonal skills.
- Ability to coordinate and manage multiple tasks simultaneously.
- Proactive and able to work independently.
vendor management,solar,site maintenance,material logistics,organizational skills,communication skills,sop adherence,client management,team coordination,problem-solving skills,operations,compliance coordination,interpersonal skills,documentation,procurement,compliance,maintenance,team management,monitoring,billing,payment follow-up,hse compliance,meeting coordination
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