IT Service Management Specialist

3 days ago

thrissur, India beBeeManagement Full time

Job Title: IT Service Management ProfessionalJob Description:We are seeking a seasoned IT service management professional to spearhead our organization's IT service delivery. As a key member of our team, you will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization.This role requires strong leadership skills, technical expertise in ITSM frameworks, and the ability to drive transformational change and innovation. You will lead and manage a team of professionals, including Ops Managers, leading tool configuration, ensuring alignment with organizational goals and priorities.You will establish and monitor key performance indicators (KPIs), metrics, and benchmarks to assess ITSM performance, identify areas for improvement, and drive continuous service improvement initiatives.Required Skills & Qualifications:Bachelor's degree in information technology, Computer Science, Business Administration, or related field.8+ years of experience in IT service management or related roles, with demonstrated leadership experience in defining and implementing ITSM strategies and managing ITSM teams in complex organizational environments.Strong technical expertise in ITSM frameworks (e.g., ITIL, COBIT).Experience with ITSM tools and technologies, including implementation, optimization, and integration with other IT systems and platforms.Excellent leadership, interpersonal, and communication skills, with the ability to influence and collaborate effectively at all organizational levels.Benefits:At our organization, we believe in creating an inclusive environment that values diversity and promotes equal opportunities for all employees. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.Others:We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you are a motivated and results-driven individual who is passionate about IT service management, we encourage you to apply for this exciting opportunity.

  • Highly Available Service Delivery Specialist

    2 days ago

    thrissur, India beBeeServiceDelivery Full time

    About the RoleWe are seeking a highly skilled Highly Available Service Delivery Specialist to join our team. As a leading member of our service delivery team, you will be responsible for delivering projects that improve our service delivery.The successful candidate will be a primary point of contact for escalated product issues from our account and customer...

  • IT Service Management Specialist

    3 days ago

    thrissur, India beBeeService Full time

    ITSM Service Management ProfessionalAbout the Role:We are seeking an experienced ITSM service management professional to configure, customize, and maintain various modules within our service management operations.The ideal candidate will have a strong understanding of ITIL framework principles and excellent problem-solving, communication, and stakeholder...

  • SERVICE ADVISOR

    3 weeks ago

    Thrissur, India SAI SERVICE PVT LTD, CHENGANNUR Full time

    Company Overview Sai Service Pvt Ltd, part of the Sai Service Group, is the largest Maruti Suzuki dealership in India with comprehensive customer solutions in the automotive industry. With a presence in key regions like Pune, Mumbai, and Kerala since its inception in 1985, the company also hosts dealerships for Bajaj Auto & KTM. Catering to over 1000...

  • IT Service Management Specialist

    19 hours ago

    thrissur, India beBeeServiceNow Full time

    As a ServiceNow ITSM Developer, you will be responsible for customizing and developing applications on the ServiceNow platform focusing on IT Service Management processes.This is a 6-month contract position with possibilities of extension.The ideal candidate will have strong proficiency in ServiceNow development using JavaScript and ServiceNow APIs as well...

  • Telesales Specialist

    2 weeks ago

    Thrissur, Kerala, India IAN Institute of Rehabilitation & Research Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionIAN Institute of Rehabilitation and Research is a multi-specialty hospital dedicated to providing comprehensive rehabilitation services for differently-abled children. With over a decade of experience, the institute boasts a team of expert doctors, therapists, and rehab specialists. They provide patient-centered care for physical, mental,...

  • PKI Specialist

    12 hours ago

    thrissur, India beBeePki Full time

    PKI Specialist Job OpportunityWe are seeking a skilled PKI specialist to design, build, and deploy Digital Certificate Lifecycle Manager (DCLM) from DEV, UAT to PROD using Key Factor product.The ideal candidate should have 3+ years of experience in cybersecurity, public key infrastructure, or IT infrastructure.Familiarity with digital certificate management...

  • Cloud Integration Specialist

    19 hours ago

    thrissur, India beBeeIntegration Full time

    **Cloud Integration Specialist Role Overview**This is an exciting opportunity to work as a Cloud Integration Specialist, where you will be responsible for designing and developing integrations using cloud-based technologies. The ideal candidate will have experience with Azure Logic Apps, Functions, Service Bus / Event Grid, and API Management (APIM).

  • Corporate Specialist

    2 weeks ago

    Thrissur, Kerala, India PM Group Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Corporate Specialist located in Thrissur. The Corporate Specialist will be responsible for conducting financial analysis, managing corporate operations, interacting with customers to address their needs, offering exceptional customer service, and providing training to internal teams when needed. The...

  • Customer Service Advocate

    18 hours ago

    thrissur, India beBeeCustomerSupport Full time

    Customer Support Specialist Job SummaryWe are seeking a Customer Support Specialist to join our team. In this role, you will be the primary point of contact for customers, providing timely and accurate support via various communication channels.Your responsibilities will include:Responding to customer inquiries in a professional and courteous...

  • Bilingual Customer Service Representative

    2 days ago

    thrissur, India beBeeCustomerSupport Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients worldwide.Key Responsibilities:Respond to customer queries via calls, chats, and emails in a timely and professional manner.Analyze customer...