Branch Automation Specialist

**Job Description**We empower financial institutions to drive digital transformation by delivering customer-centric solutions across digital and assisted channels.Our team of experts collaborates with clients on exciting projects, working in an environment where we learn from each other's experiences every day. Each contribution, each challenge, and each success is celebrated here.We welcome professionals who share our values, possess the required skills, and are passionate about shaping the future of finance together.About the Role:The Product Owner defines, governs, and executes the product vision, roadmap, and end-to-end strategy for a comprehensive branch automation and teller operations platform designed for retail, SME, and corporate banking.This role ensures that the product remains compliant, operationally efficient, user-friendly, and aligned with evolving branch-level service needs, regulatory expectations, and digital transformation initiatives.**Key Responsibilities:**Communicate the product vision, strategy, and go-to-market approach ensuring alignment with branch-banking priorities, operational efficiency goals, regulatory expectations, commercial objectives, and competitive positioning.Drive the Branch UX Modernization agenda ensuring teller screens provide modern workflows, dual-monitor support, accessibility compliance, rapid navigation, and performance improvements directly impacting teller efficiency.Own, prioritize, and regularly update the product backlog focusing on high-value branch automation features and modules (e.g., account services, cash operations, teller workflows, approvals, audit & reconciliation), adjusting priorities as business needs evolve.Manage the Migration & Version Upgrade Roadmap for the product ensuring seamless adoption across banks while maintaining backward compatibility and minimizing operational disruption.Convert business, operational, and regulatory requirements into actionable user stories and acceptance criteria tailored for development, QE, and integration teams.Ensure clarity of ownership across product teams and align delivery milestones with strategic roadmap objectives.Own and govern integration standards especially for core-driven transactional flows ensuring consistency and quality of all integrations across core banking APIs and orchestration patterns, cash recycler, cash dispenser, cheque scanner, and peripheral device lifecycles.Collaborate with enterprise architects to enforce API versioning, error handling, resilience patterns, and performance benchmarks.Monitor product performance using analytics and KPIs (transaction throughput, teller efficiency, audit exceptions, adoption, customer satisfaction) and drive continuous improvement based on feedback, operational insights, and industry benchmarks.Oversee security, audit readiness, regulatory compliance, and continuous enhancement for operational resilience.Collaborate with internal and external stakeholders (sales, delivery teams, operations units, compliance, and banking clients) to gather feedback, communicate changes in priorities, risks, and dependencies, and ensure alignment across all parties.**Requirements:**Bachelor's degree in Computer Science, Information Systems, Banking, Engineering, or Business Administration; advanced degrees are an asset.10+ years of experience in product ownership, business analysis, or product management within financial services, branch automation, teller systems, or large-scale enterprise software platforms.Proven experience managing enterprise-grade products with complex integrations, multi-module architectures, and cross-product dependencies (branch systems, digital channels, core banking, CRM).Prior involvement in large-scale banking implementations, including rollout planning, version upgrades, migration programs, and multi-branch deployment cycles.Solid knowledge of .NET Framework, software architecture fundamentals, API design patterns, and enterprise integration practices.Hands-on understanding of Azure services (AppService, Azure SQL, Event Hub, Key Vault, API Management), cloud deployment models, security practices, and observability tools.Experience leading integration governance, API consistency, versioning, and orchestration for enterprise banking systems.Ability to guide development teams in adopting resilience patterns, secure coding standards, UX modernization initiatives, driving improvements in teller usability, performance, accessibility, dual-monitor flows, and workflow optimization.Experience working with cross-functional teams (Sales, Pre-Sales, Architecture, DevOps, Delivery, Support) to ensure cohesive product lifecycle execution.**Preferred Certifications:**Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)Microsoft Azure certifications (AZ-900, AZ-204, or Functional Consultant certifications)Product Management certifications (Pragmatic Institute, AIPMM, Product School)Banking operations, branch management, or financial services certifications**What We Offer:**Performance-Linked Bonus: Enjoy a performance-linked bonus as a testament to your dedicationRewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care about your well-being.Birthday Leave, Because You Matter: Take the day off on your birthday and treat yourself.Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.Unleash Your Potential: Develop yourself with VeriPark Academy opportunities, webinars, and in-house training sessions.Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events.