System Analyst

Job PurposeSupports, debugs and improves day to day activities and meet user needs for Finacle FD ProductDuties and Responsibilities1.  Production Support: • Debug and analyse Production Issues raised by the user. • Work on the support tickets raised by the users by taking the required action – service request, clarification, data repair etc. • Think and implement on the lines of automation of the existing manual support process • Detect, troubleshoot, and fix the issues or raise with the partner for receiving the fix 2. Testing and Debugging: • Work with QA team to create detailed test plans • Review the test artifacts shared by the QA team on the production issue 3. Code Review and Collaboration: • Engage in code reviews, offering constructive feedback to colleagues and partner.  4. Maintenance and Optimization: • Oversee and maintain existing application. • Enhance the performance and scalability of the existing code. • Involve in the upgrade activities of OS, Java etc.5. Handle audit/compliance queries and support the same.6. Analyse the existing KPI/Health check discrepancies and add more KPIs to the existing list.Key Decisions / Dimensions1. Mentorship: Guiding off role team on their day-to-day support.Major Challenges1. Communication and Collaboration: • Ensuring seamless communication across diverse teams is vital, using tools and practices that promote clear information flow and mutual understanding2.  Quality: • Maintaining high delivery quality of support fixes and thorough testing is critical. No issues should arise out of any of theRequired Qualifications and ExperienceWork Experience: 6 - 8 yearsRequired Skills:1. Working experience on Finacle-10.x Core Product and Customization2. Experience in handling/analyzing Finacle Interface (Custom and Product APIs) layer and logs3. Understanding of Finacle customization – New Menu, Jasper Reports, Product Menu customization4. Finacle EOD-BOD processeso Technincal Skills1. Experience in best practices to be followed in Oracle (SQL, PL/SQL – Stored Procedures, Functions, Triggers etc.) related to Finacle Application2. Experience in Unix/Linux shell scripting.o Functional Skills1. Finacle Core Banking Functional knowledge.2. Good understanding of Banking terminologies used.3. Basic understanding of Finacle CRM.4. Experience in following coding standards, security, documentation standards etc.o Soft Skills1. Self-motivator and self-starter – Able to own or take responsibilities of things and able to drive them without much supervision.2. Have excellent interpersonal skills to interact and present new ideas to top management.Skills Keywords:Finacle Core Support, Finacle 10.x, Fixed Deposit