ServiceNow ITIL Process Administrator

2 weeks ago


bangalore, India beBeeServicenow Full time

ServiceNow ITIL Process Administrator JobThis role focuses on providing service management expertise to drive business value from ServiceNow. The ideal candidate will have in-depth knowledge of the ITIL process and experience with ServiceNow configuration.About the RoleJob DescriptionThe successful applicant will be responsible for delivering high-quality service management services, ensuring seamless customer experiences, and collaborating with cross-functional teams to implement efficient service desk operations.Required Skills and QualificationsITIL Knowledge: Demonstrated understanding of ITIL processes, including incident, problem, change, and service level management.ServiceNow Expertise: Experience with ServiceNow configuration, scripting, and coding, as well as a good understanding of the platform's features and functionality.Technical Skills: Proficiency in scripting languages, such as JavaScript, and experience with client-server level scripting.Communication and Collaboration: Excellent communication skills, ability to work effectively with stakeholders, and willingness to collaborate with cross-functional teams.BenefitsThis role offers a unique opportunity to grow your career in service management, working with a dynamic team to deliver innovative solutions. As a valued member of our team, you can expect:A competitive compensation packageOngoing training and development opportunitiesA collaborative and supportive work environmentWhat We're Looking ForWe are seeking a motivated and results-driven individual who is passionate about service management and has a strong desire to make a positive impact on our customers. If you are a strategic thinker with excellent problem-solving skills and a proven track record of delivering high-quality results, we encourage you to apply.



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