Site Reliability Engineer Manager

1 week ago

kurnool, India beBeeTechnical Full time

Job SummaryThe Technical Manager for Site Reliability Engineering will lead a team of engineers, ensuring operational excellence and fostering a high-performing culture.This role is responsible for overseeing day-to-day operations, technical mentorship, and strategic alignment with the company's goals.The Technical Manager will act as a bridge between the team and senior leadership, ensuring clear communication, efficient issue resolution, and continuous improvement in service delivery.Provide leadership and management to a team of engineers, ensuring alignment with organizational priorities and goals.Oversee team operations, including incident management, technical support, and infrastructure maintenance.Act as the primary point of escalation for complex technical issues, collaborating with senior leadership and cross-functional teams as needed.Ensure the team adheres to established SLAs for issue resolution and maintains high customer satisfaction levels.Mentor and develop team members, fostering growth in technical skills, problem-solving abilities, and customer engagement.Lead initiatives to improve operational processes, tools, and workflows, driving greater efficiency and reliability.Collaborate with cross-functional teams to address customer needs and improve platform performance.Foster a culture of learning and development within the team.Qualifications:5+ Years of proven experience managing technical teams, preferably in Site Reliability Engineering or a related field.Strong technical background in cloud computing and infrastructure management, particularly with AWS and Linux-based systems.Demonstrated ability to lead and mentor teams in remote and distributed environments.Excellent written and oral communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.Strong problem-solving and decision-making abilities, with a focus on root cause analysis and long-term solutions.Key Attributes:An empathetic leader who values collaboration, transparency, and accountability.A proactive mindset with a focus on continuous improvement and innovation.Ability to prioritize and manage multiple initiatives in a fast-paced environment.

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