D365 Business Central Expert

20 hours ago

bharatpur, India beBeeSupport Full time

Job OverviewThe Senior Business Central Support Specialist will provide expert technical and functional support to end-users, troubleshoot system issues, and collaborate with cross-functional teams to deliver business solutions.About the RoleWe are seeking a highly skilled professional with hands-on experience in Business Central, excellent problem-solving skills, and a deep understanding of business processes across finance, operations, and supply chain.Main ResponsibilitiesMentor and train junior support specialists to ensure high-quality service deliveryProvide Tier 1 and 2 support for Business Central users, resolving configuration, data, and user errors efficientlyCollaborate with functional consultants, developers, and business users to test and deploy solutions, ensuring seamless integrationDocument support cases, resolutions, and user guides to facilitate knowledge sharing and continuous improvementSupport system upgrades, patches, and new release deployments, minimizing downtime and maximizing system performanceAssist with user training and onboarding, ensuring successful adoption of Business Central features and capabilitiesWork closely with IT and business teams to identify areas for process improvements, optimize system performance, and enhance overall business efficiencyRequirements5+ years of experience in Microsoft D365 Business Central, with expertise in financials, supply chain, and manufacturingProficiency in multiple ISV Products, including PowerBI and PowerAutomateExcellent written and verbal communication skills, as well as strong interpersonal skills, to effectively interact with clients and stakeholdersAble to work independently and collaboratively as part of a team, with a client-facing focus as neededProficient in Microsoft Excel and other relevant tools, such as Smart-SheetsFamiliarity with Business Central configuration package imports and ability to resolve related issues

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