Documentation Specialist
5 days ago
About us, we strive for efficiency and continuous improvement.We started as a company in 2004 with a focus on core values like metrics-based processes. Over the years, we developed internal applications to increase quality and efficiency. Today, we serve over 600 clients across the full life cycle with leading products and services.As a Technical Writer, you will develop and maintain high-quality technical documentation including user manuals, installation/configuration documents, SOPs, release notes, FAQs, and knowledge-base articles.Key Responsibilities:Develop and maintain documentation adhering to style and compliance standards.Collaborate closely with developers, product managers, QA teams, and SMEs to gather accurate technical content.Participate in Agile/Scrum ceremonies to align documentation with development cycles.Organize information using structured or topic-based authoring.Conduct peer reviews and SME reviews ensuring consistency, accuracy, and quality.Manage documentation repositories via CMS, version control systems, and enforce robust versioning standards.Provide editorial and mentoring support to junior writers.Required Skills & Experience:5-9 years of technical writing experience within software/technology domains.Proficiency with authoring tools like MadCap Flare, Adobe FrameMaker, Help Authoring Tools.Experience with Agile/Scrum methodologies and synchronization of documentation with sprint plans.Experience in structured (DITA/XML) or topic-based authoring approaches.Proficient in version control systems (Git, SVN) and collaborative platforms like Confluence, SharePoint, Jira.
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