Customer Engagement Specialist

1 week ago

kakinada, India beBeeCustomerSupport Full time

Customer Support RepresentativeWe are seeking a dedicated Customer Support Representative to provide exceptional service to our clients.About the Role:Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.Requirements:Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems is a plus.What We Offer:A competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours with remote options available.

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