Customer Service Specialist
11 hours ago
Job Posting: Web Chat & Social Media Support Specialist Location: On-site- Kharadi Pune Shift: 24x7 Rotational-Self Travel Experience: 3–4 Years (Web Chat for US clients) About the Role We are looking for a highly skilled Web Chat & Social Media Support Specialist to manage real-time customer interactions across web chat and social media platforms. The ideal candidate has exceptional written English skills, understands social media engagement dynamics, and can respond to customer queries using free-form communication rather than strict scripts. Key Responsibilities • Handle customer interactions via web chat and social media platforms with high accuracy and professionalism • Draft clear, grammatically correct, and empathetic responses in English • Manage and resolve customer questions, concerns, and feedback in a timely manner • Use free-flow communication style while maintaining brand tone and service quality • Collaborate with internal teams to escalate and resolve complex issues when required • Maintain performance metrics including response time, quality scores, and customer satisfaction Required Skills & Qualifications • 3–4 years of experience managing web chat processes for US clients • Excellent written and communication skills in English • Strong understanding of social media channels and customer interaction norms • Ability to think creatively and respond with appropriate tone and context • Comfortable working in a 24x7 environment with rotational shifts • Strong multitasking, problem-solving, and time-management skills Preferred • Prior BPO / Customer Success / Online Community Support experience • Knowledge of CRM or chat support tools
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Customer Service Specialist
2 weeks ago
bangalore, India MAHTO Full timeCompany Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...
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Customer Service Specialist
2 weeks ago
bangalore, India Moonpreneur Inc Full timeAbout Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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Customer Service Specialist
1 week ago
bangalore, India Moonpreneur Inc Full timeAbout Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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Customer Service Specialist
2 days ago
bangalore, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
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Customer Service Specialist
1 week ago
Store-Bangalore-Whitefield, India Tata Croma Full time ₹ 4,00,000 - ₹ 8,00,000 per yearNAPS-Customer Service Specialist Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group. Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade...
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Customer Service Specialist
24 hours ago
Bangalore, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
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Customer Service Specialist
2 days ago
bangalore, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
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Associate Customer Service Specialist
1 week ago
bangalore, India Lyfskills Full timeLocation : HSR, Bangalore (Onsite) Experience : 0-1 Year About Lyfskills Lyfskills is building India’s leading platform for children’s extracurricular activities . We empower parents to easily discover, book, and track their child’s activities while enabling coaches, academies, and societies to manage delivery seamlessly. With a mix of service +...
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Customer Support Specialist
2 weeks ago
bangalore, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
2 weeks ago
bangalore, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
