Digital Adoption Platform Strategy Leader

1 week ago

kolkata, India beBeeDigital Full time

Job Title: Digital Adoption Platform Strategy LeadJob Description:We are seeking a seasoned Digital Adoption Platform (DAP) professional to lead our Training as a Service (TaaS) consulting team. As a strategic advisor, you will coach and mentor a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies.Key Responsibilities:Lead and develop a team of Instructional Designers and DAP Content DevelopersProvide coaching, feedback, and career development guidance to build team capability and confidenceFoster a culture of innovation, quality, and continuous improvementOversee workload, prioritization, and performance, ensuring client deliverables meet the highest standardsClient Strategy & Partnership:Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approachFacilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignmentTranslate client business needs into actionable DAP strategies and scalable adoption frameworksBuild strong, long-term relationships with client leadership teamsSolution Design & Delivery Oversight:Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applicationsEnsure solutions align with client adoption goals and integrate seamlessly into their digital ecosystemsReview and guide solution design, ensuring user-centric and outcome-focused approachesPartner with project managers to monitor progress, risks, and outcomesThought Leadership & Evangelism:Evangelize best practices for digital adoption for our clientsStay current on DAP innovations and advise clients on emerging trendsMentor junior consultants and developers on consulting skills as well as technical best practicesBuild a team of DAP ConsultantsRequired Qualifications:Bachelor's degree in Instructional Design, Information Technology, or related field8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projectsProven ability to consult with executive stakeholders and shape digital adoption strategiesStrong project management background (Agile and/or Waterfall)WalkMe Delivery Consultant certification (Preferred)Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plusPersonal Qualities:Strategic thinker with a consultative mindsetStrong coaching and mentoring skillsExcellent communicator with executive presenceAble to translate technical capabilities into business outcomesAdaptable, collaborative, and passionate about digital adoptionISG is an equal opportunity workplace committed to building a diverse and inclusive environment for all employees. We believe that this diversity drives innovation and allows us to create better work for our clients.

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