Salesforce Generative AI Expert

2 weeks ago

palakkad, India beBeeArtificial Full time

AI/ML Specialist RoleWe are seeking a highly skilled professional to design and implement advanced Salesforce solutions integrated with Artificial Intelligence and Machine Learning capabilities.The ideal candidate will develop intelligent workflows, personalized recommendations, and automation by leveraging Salesforce Einstein/Einstein GPT, LLMs, vector databases, and external ML services.This role requires strong technical expertise, a deep understanding of generative AI, and the ability to collaborate across teams to deliver scalable, secure, and high-performance solutions.Key Responsibilities:Salesforce + AI/ML DevelopmentDesign, develop, test, document, and deploy Salesforce solutions aligned with business requirements.Develop and deploy AI/ML models for real-time automation, forecasting, scoring, and decision-making.Integrate AI/ML models within Salesforce CRM to power intelligent data retrieval, opportunity insights, workflow automation, and personalized recommendations.Enhance Salesforce applications using native AI capabilities (Einstein/Einstein GPT) and external technologies (Python-based models, Azure/AWS ML services).Generative AI & Intelligent AutomationBuild and optimize Retrieval-Augmented Generation (RAG) pipelines using vector databases and LLMs for contextual understanding inside Salesforce workflows.Create custom AI-powered automation solutions including Einstein Bots and bespoke chatbots for sales and service processes.Monitor, evaluate, and improve AI/ML model accuracy, performance, and user experience through continuous feedback loops.Salesforce Platform EngineeringExtend Salesforce functionality with Apex (Triggers/Classes), LWC, Aura Framework, Visualforce Pages, web services, and Apex APIs.Manage Git-based CI/CD processes to support efficient development and deployment cycles.Ensure end-to-end scalability, security, compliance, and reliability for all deployed models and integrations.Collaboration & InnovationWork closely with product managers, engineers, data teams, and stakeholders to identify new AI-driven opportunities within the Salesforce ecosystem.Stay current with advancements in generative AI (transformers, LLMs, RAG, integration frameworks) and recommend adoption of relevant technologies.

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