Field Biologist

About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number onepest control company in India, and Rentokil, the worlds leading pest control brand. Rentokil PCIaims to set new standards for customer service having operations across 300 locations in India.For more details: https://www.rentokil-About the Role:The Associate Field Biologist/Field Biologist/Sr. Field Biologist shall be responsible for PestAudits of Branch Large / HD Customers (having Third-party Audits- USFDA, AIB, BRC, FSSC,SQF, LEED, etc), Key national customers in various segments - Food & Pharma Mfg, w/h,Large food retailers (excluding QSRs, Fast food chains), Large ITES & MAs, etc.The incumbent will report administratively to the DM & functionally to Opex QA and workas a part of the multi-functional team involving collaboration with the internal & externalstakeholders.Job Responsibilities:Carry out Pest Audits of Global accounts, Key designated NK accounts- Food & Pharmaunits, Food & Pharma warehouses, Large food retailers (excluding QSRs, Fast food chains),Large ITES & MA and Branch accounts - Large HD accounts (Third party Audits- AIB, BRC,FSSC, SQF, LEED, etc.). Specific accounts will be assigned at the time of induction inconsultation with BM, DM and OpEx.Responsible for proper, on time completion & submission of all audits with reports as percontract agreement of assigned customers by visiting customer sites due as per iCABscalendar plan at an agreed frequency.Share completed audits with customers and internally for actions within 24 hours, aftercompletion of audit inspection.Support, and guide branch operation team to streamline documentation at Global, NK & LAcustomer sites assigned.Must Generate service leads based on recommendations during audits.Conduct TPA for technicians handling Global, NK & Branch-HD & LA assigned.Conduct surprise visits at NKA & HD accounts as and when required.Identify key improvement areas of site technicians during an audit, encourage and groomthem for better performance in service Leads from the customer sites.Must have a complete understanding of Service Operation i.e. technician, supervisor andadmin activity.A clear understanding of various Food standards and SOPs, Pink Notes, Standard Forms,SHE, Atex L 2 and other regulations. Be able to Identify Atex atmospheres during audits andreport to Opex/ SHEKnow and understand pest identification, especially for uncommon pestsKnow and understand about life cycle, classification, morphology, and habitat ofuncommon pests.Key Result Areas:100% Audit completion as per iCABS PMI Frequency for assigned accountsAt least one (01) service lead per audited site through the recommendations.100% TPA & development of assigned technicians handling accounts siteMeeting NKA customers and developing relationsPromote Heat & Co2 TreatmentCompetencies (Skills essential to the role):Skills in various PMS, sound knowledge of pest & pest management options (ERDMprinciple)SHE and SCP operating knowledgeGood team player with the ability to collaborate with cross-functionsPossess strong communication, analytical, keen observation, report preparation &presentation skillsPositive Attitude and take pride in their workAbility to work IndependentlyNegotiation skills for getting work done, persuasiveEducational Qualification / Other Requirement:Bachelor's or Masters Degree in Agriculture / Botany / Zoology / Biology / Microbiology /Chemistry / Biochemistry / Entomology / Agro-chemicals & Pest Management.Successfully completed RPCIs BPM-2/CBU/IPM/L2 Training Program (for internal candidatesonly)Excellent computer skills and proficiency in Excel/spreadsheets, word docs, PowerPointpresentation / G slides / GSuiteExcellent communication skills in English both verbal and written.Minimum two years of experience in Handling HD Accounts'Preferably possess a two-wheeler with a valid driving license, able to ride 2 wheeler with allsafety precautions.Agile & flexible to perform on-site inspection and willing to travel extensively.Role Type / Key working relationships:External team - Customers and customer representativesInternal team - Opex, GM/DM/ADM, BM/ABM/Base Manager / Site Incharge, Operations &Sales Colleagues including NKA, Service PlannersWhat can you expect from RPCI?Our values lie at the core of our mission and vision. We believe that it's our people whomake our company what it is. We believe in:SafetyIntegrityInnovationLearning & DevelopmentOpen & TransparentPerformance OrientationDEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplacewelcoming to people of all backgrounds.