LTIMindtree | Dell Emc Storage Administration | delhi

2 weeks ago

delhi, India LTIMindtree Full time

Skill : PPDM , Data Domain , Networker , Cyber Vault , EMC PowerMax , PowerScale Isilon
Experience : 5 to 8 years
Location : Pune / Mumbai / Chennai / Hyderabad / Bangalore / Kolkata / Delhi

This opportunity is with LTIMindtree Ltd for the position of Storage and Data Protection Engineer Operations Looking for an experienced IT engineer to join a team responsible for Storage and data protection and associated services within an exponentially growing financial company
The Storage and Data Protection engineer will primarily be responsible for managing multiple data centers storage arrays and backup products located both on prem and cloud based in a 24x7 highly available production environment
Must be aware about ITIL methodologies Incident Service Request Change and Problem The role demands excellent communication skills oral and written good customer handling skills and excellent collaboration skills with ability to work in shift 24X7 The person will contribute towards effective resolution of the issues The person will contribute towards achieving project deliverables SLAs KPIs Improvements etc

Primary Skillset

PPDM
Data Domain
Networker
Cyber Vault

Secondary Skillset

EMC PowerMax
PowerScale Isilon
Cisco MDS Switches
AWS

Required Skills :

Experience on above platforms technologies
Strong written and verbal communication skills
Ability to work well with Customers at all levels Leadership and Non Leadership
Ability to provide leadership within a specific technology area and across multiple technology areas
Ability to complete root cause analysis on complex issues
High end troubleshooting complex issues
Strong understanding of security within a UNIX and Active Directory environment

Operations Requirement :

Support the administration of Storage or Backup infrastructure with knowledge in at least any one the Storage technologies Dell EMC Storage and Backup
Monitor the Storage backup environment on a day to day basis to ensure service availability as per SLA
Provide first line investigation diagnosis and support
Monitoring of Storage and Backup alerts
Generate Daily Weekly Reports for Backup Storage Volume and LUNS
Work with Support for maintenance of Storage and Backup devices log calls with support and assist in log collection to resolve H W and S W issues
Manage and the incidents assigned
Perform activities like backup configuration and data recovery based on user service requests
Escalate service level issues to appropriate team members for quick resolution of issues
Execute performance tasks on storage and backup devices and ensure devices are healthy
Strong Knowledge on Performance analysis factors of Storage Arrays
Knowledge of using Powermax Powerscale isilon
Certification of Dell EMC technology is an added advantage
Good skills in performance optimization
Solving complicated Hardware cases and Liaising with Hardware Vendor Dell EMC support
In depth Knowledge on ITIL processes like Incident management Problem Management Configuration management and Change Management processes
Experience in Designing Configuring and troubleshooting Fabric Environment constituting Brocade McData Connectrix Cisco switches
Brocade director class SAN switch L3 administration virtual fabric logical switch configurations
Product understanding Advance troubleshooting DR activities
Follow knowledge articles SOP to investigate support requests

Technical Skillset Good to Know

Knowledge of Infrastructure Exchange Server Technologies
Virtualization VMware
Hands on experience working in Service Now ticketing tool

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