Truelancer.com | Site Reliability Engineer Lead | dindigul

4 weeks ago

dindigul, India Truelancer.com Full time

Job Title: SRE Lead

Experience: 10+ years


Mandatory Skills:


  • Modern observability stack - Splunk, Elastic Search, Prometheus, Grafana
  • Cloud-based SRE practices and experiences such as AWS, Azure, or Google Cloud
  • Containerization technologies (e.g., Kubernetes, Docker) and microservices architecture
  • DevOps practices
  • Programming Skills: Java/Golang/Javascript


Other Skills: Excellent Communication, Prior experience of client interaction role, team lead, prior experience in big MNC's


Responsibilities:


  • SRE Strategy and Leadership: Lead a team of 20 member SRE professionals team (3 POD teams) within the client portfolio to drive the reliability, performance, and scalability of GRC technology solutions.
  • Client Interaction Role: Client interaction for day to day task, any risk and mitigation plan.
  • Observability and Monitoring: Establish observability practices to ensure real-time insights into system performance, availability, and customer experience. Implement monitoring tools, metrics, and dashboards to proactively identify and address potential issues.
  • Production Support Optimization: Lead all aspects of the end-to-end production support process, including incident management, problem resolution, and service-level agreement (SLA) compliance. Drive continuous improvement initiatives to enhance operational effectiveness and reduce mean time to resolution (MTTR).
  • GRC Customer Journeys: Collaborate with multi-functional teams to enhance customer journeys through seamless and reliable technology experiences.
  • Reliability Engineering Best Practices: Promote and implement standard methodologies, including error budgeting, chaos engineering, and disaster recovery planning. Cultivate a culture of resilience and reliability within technology.
  • Automation and Efficiency: Champion automation initiatives to streamline operational workflows, deployment processes, and incident response tasks. Leverage automation tools and orchestration to improve reliability and reduce manual intervention.


Qualifications:


  • 10+ years of experience and degree or equivalent experience in Computer Science, Information Technology, or related field. Advanced certifications in SRE or related are a plus
  • Deep understanding of observability tools and methodologies, including experience with logging, monitoring, tracing, and performance analysis platforms
  • Strong leadership, people management skills, Client interaction with the ability to inspire and empower successful SRE teams




sudhanshu.mishra@truelancer.com

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