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Service Now Admin

2 months ago


new delhi, India Tata Consultancy Services Full time

Greetings from TCS


I'm Hiring Know anyone might me interested


Job Title: Service Now Admin

Job Location: New Delhi

Experience: 5 to 10 years

Job Description:

Service Now Platform and ITIL

Service Now,

ITIL,

Integrations,

APIs, Integration,

Security and Compliance

Good-to-Have: Analytical Skills, Team Work, Basic Project Mgmt

Expectations from the Role :

Platform Management: Admins are expected to manage and maintain the ServiceNow platform, including user access, security settings, and overall platform configuration.

Configuration and Customization: Admins should be able to configure and customize the platform to meet the organization's needs, including creating workflows, forms, and reports.

Integration: Admins are expected to integrate the ServiceNow platform with other systems and applications, ensuring seamless data flow between them.

User Support: Admins should provide technical support to end users of the ServiceNow platform, helping them resolve issues and use the platform effectively.

Communication: Admins should communicate effectively with stakeholders, including users, developers, and management, to ensure that the ServiceNow platform meets the organization's needs and goals.