Senior Hospital Operations Manager
5 days ago
Senior Hospital Operations Manager Location: Muddenahalli, Chikkaballapur, Karnataka Experience: 812 years in hospital operations (minimum 3 years in a senior role) Qualification: Masters in Hospital Administration / Healthcare Management / MBA (Healthcare preferred) Employment Type: Full-time | 6-day workweek Immediate Joining PreferredWhy Join Us?SMSIMSR is one of Indias most unique institutions a completely free rural medical college and hospital delivering world-class healthcare to underserved communities. As a Senior Operations Manager, youll play a key leadership role in managing daily hospital operations, ensuring seamless coordination across clinical and non-clinical departments, while driving service efficiency and patient satisfaction.Key Responsibilities: Oversee hospital operations across clinical, paramedical, and support services Ensure smooth functioning of departments such as IPD, OPD, ER, Diagnostics, OT, Pharmacy, Nursing Coordination, etc. Lead and coordinate with cross-functional teams for workflow optimization and service excellence Supervise patient flow, admission-discharge processes, bed occupancy, and inter-departmental coordination Monitor hospital SOPs, infection control standards, accreditation requirements (NABH/NABL) Collaborate with department heads and leadership for policy implementation and performance tracking Handle grievance redressal and ensure high patient satisfaction Train, mentor, and supervise mid-level operations staff and team leaders Participate in audits, crisis response planning, and hospital safety drills Provide regular MIS reports and dashboards to senior managementWhat We Offer: A dynamic leadership opportunity at one of Indias most mission-driven institutions Exposure to end-to-end hospital management and administration Competitive salary with housing and additional benefits (discussed during hiring) Collaborative and value-based work culture
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