Digital Operations Specialist

2 weeks ago

dindigul, India beBeeAutomation Full time

Job DescriptionAs a key contributor to our team, we are seeking a highly motivated and detail-oriented individual to support our digital operations and drive business automation initiatives using Zoho One suite.This role is ideal for candidates who possess a strong passion for business automation, CRM systems, and cloud applications. The successful candidate will work closely with cross-functional teams to design workflows, support daily platform activities, and optimize processes through Zoho applications.Support the setup, configuration, and customization of Zoho One apps such as Zoho CRM, Zoho Books, Zoho Projects, Zoho People, Zoho Desk, and Zoho Creator.Assist with user onboarding, permission settings, and system updates.Key Responsibilities:Build workflows, blueprints, triggers, and automation rules.Design custom forms, modules, and dashboards.Test and troubleshoot automation processes.Import, clean, and maintain data inside Zoho apps.Create reports and analytics dashboards for different departments.Ensure data accuracy and integrity across the system.Document processes, configurations, and standard operating procedures.Prepare training materials and user guides for team members.Provide first-level support to internal users.Identify system issues and escalate when necessary.Track and document support tickets.RequirementsPursuing a degree in Computer Science, Information Technology, Engineering, Business, or a related field.Basic understanding of CRM systems or cloud-based platforms.Comfort with tools like Excel/Google Sheets for data handling.Strong analytical and problem-solving skills.Good communication and documentation abilities.Eagerness to learn Zoho applications and business automation.

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