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Chief Customer Engagement Strategist

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Job DescriptionThe role of a CRM Manager involves spearheading strategy and execution to engage the user base, driving revenue growth through effective marketing campaigns and user engagement.Key responsibilities include:Owning quarterly planning, revenue targets, and campaign deployment plans for growth initiativesCollaborating with cross-functional teams for creative, operations, analytics, business, and tech supportFormulating content and segmentation strategies based on consumer behavior and internal business unit needsConducting experiments on user segmentation and personalization with testing frameworks and identifying wins for broader implementationRequired Skills and QualificationsOur ideal candidate possesses:A bachelor's degree in marketing, business, or a related field (MBA an advantage)4-7 years of experience in CRM functions of rapidly growing digital-first businessesStrong data and analytical skills, Excel, and SQL proficiencyExcellent communication and stakeholder management abilities