Team lead, First line
1 week ago
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.About the roleThe Customer Services department at ETG is dedicated to enhancing the customer experience through ongoing efforts to implement improvements and drive positive change. We're seeking a dynamic Team Leader to guide and inspire our dedicated team. The ideal candidate possesses strong leadership skills, a problem-solving mindset, and the ability to drive team performance. If you're passionate about fostering growth and collaboration in a fast-paced environment, join us in shaping the future.RequirementsMinimum 2 years of team handling experienceMust have 2 years of experience in GDS (Sabre, Amadeus, or Galileo)Windows, MS Office, Google Applications (expert)Fluent in English - any additional language will be considered a plusTeam playerPreferred: Graduation or master's degree in Tourism, Business Administration, or a relative field Amadeus, Sabre, and Galileo (expert) Excellent communication skills.Duties & Responsibilities:Team development responsibilitiesSupport team members in their daily tasksDeliver training on the jobDiscuss & set personal targets with each team memberMonitor team: their behavior towards customers & colleagues, their problems or ideasEvaluate team members: performance, mistakes, losses, creativity, strengths, weaknesses, attitudeDiscuss the team's performance (quality of their services, mistakes, productivity) with the Assistant Manager and work on improvements whenever necessaryOrganize & run regular team meetings and one-on-ones to groom team membersAssess received feedback from clients/colleaguesPrepare reportsDiscuss/report performance of day/week and special issues - quality wise with the ManagerDiscuss or escalate daily issues and report the day's Summary to the ManagerEnsure the team's effective functioningManage team members' daily schedules and ensure assigned tasks are completedSupervise attendance and ensure time adherence by all team membersMonitor Calls & Delegate cases as appropriateCoach and mentor team members to grow in their role 2-3 years of minimum experience in team handling in the respective travel industry or at a similar positionDiversity disclaimerAt Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.#LI-SB1 #LI-Onsite
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Team lead, First line
1 week ago
Pune, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
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Team lead, First line
1 week ago
Pune, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
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Team lead, First line
7 days ago
Pune, Maharashtra, India Etraveli Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
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Team lead, First line
6 days ago
Pune, Maharashtra, India Etraveli Group Full time ₹ 4,00,000 - ₹ 12,00,000 per yearDescriptionEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight...
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Team Lead
2 weeks ago
Pune, Maharashtra, India First Door Realty LLP Full time ₹ 3,36,000 per yearCompany Name - First Door Reality Position - Team LeadExperience:- Minimum 1-2 year of experience in real estate.Qualification: AnySalary: up to 8 LPASkills : Client Engagement / cold calls expert / target-oriented / sales superstarLocation - Baner, Pune WestWork Timing- 10 AM to 7:30PMIncentive - 40% on revenue, Huge incentivesShare your CV-Share resume...
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Team Lead
5 days ago
pune, India NYEI Full timeResponsibilities- Ensure timely project delivery and quality. Accountable for project scheduling.- Maintaining coordination between Principals / Clients and inter-trade to ensure the scope of the project is covered. (spoc).- Coordination with Principal / Client for completion of project within the time/cost/budget/safety, conduct periodic project...
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Team Lead
6 days ago
Pune, India NYEI Full timeResponsibilities Ensure timely project delivery and quality. Accountable for project scheduling. Maintaining coordination between Principals / Clients and inter-trade to ensure the scope of the project is covered. (spoc). Coordination with Principal / Client for completion of project within the time/cost/budget/safety, conduct periodic project coordination...
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Team Lead
7 days ago
Pune, India NYEI Full timeResponsibilities - Ensure timely project delivery and quality. Accountable for project scheduling. - Maintaining coordination between Principals / Clients and inter-trade to ensure the scope of the project is covered. (spoc). - Coordination with Principal / Client for completion of project within the time/cost/budget/safety, conduct periodic project...
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Team Lead
5 days ago
Pune, India NYEI Full timeResponsibilities Ensure timely project delivery and quality. Accountable for project scheduling. Maintaining coordination between Principals / Clients and inter-trade to ensure the scope of the project is covered. (spoc). Coordination with Principal / Client for completion of project within the time/cost/budget/safety, conduct periodic project coordination...
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Team Lead
5 days ago
pune, India NYEI Full timeResponsibilities Ensure timely project delivery and quality. Accountable for project scheduling. Maintaining coordination between Principals / Clients and inter-trade to ensure the scope of the project is covered. (spoc). Coordination with Principal / Client for completion of project within the time/cost/budget/safety, conduct periodic project coordination...
