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Technical Manager
2 months ago
Skills: Atlassian Practice/ COE development, Atlassian Pre-sales
Practice Primary Skills (60%)
● Experience working in Atlassian Server/DC/Cloud
● Experience working in Jira Automation rules for project/global level.
● Experience of ScriptRunner functionalities such as Behaviors (groovy scripting), Listeners, Fragments, Console, Scripted Fields etc.
● Experience working in Server/ DC to Cloud migration including Plug-in migrations (like Zephyr, JMWE, JSU, BigPicture etc)
● Breadthwise working expertise in Atlassian family of tools, Jira, Confluence, Bitbucket, Trillo, Atlassian Access (Guard), Atlassian AI, JSM, Asset Management, Plug-ins development, DevOps, ITSM, AWS Cloud,
● Development experience in a programming language is a must (Java/Python) is a plus
Nice to have:
● Familiar with the database queries and responses. (e.gpostgresql/mysql/mssql)
● Integration of JIRA with third-party applications.
● Familiarity with agile development methodologies.
● Atlassian certifications (e.g., Atlassian Certified Jira Administrator, Developer, JSM).
● Strong understanding of software development practices and version control systems
● Rest API based development and integration
Pre-sales Primary Skills (40%):
● Minimum of 3 years of experience in a Pre-sales consultant role, or a similar position, with a proven track record
● Own and deliver engaging product presentations, demonstrations, and devise comprehensive end-to-end solutions for prospective clients.
● Provide succinct and accurate proposal responses to technical queries in RFI/RFP.
● Develop POC implementation plans and deliver successful Proof of Concepts (POC).
● Comprehensive knowledge of Atlassian Products and Solutions around DevOps, ITSM, ServiceNow, Agile
● Working knowledge of use case-based solution and problem-solving approach will be a big plus.
● Proactively create robust partnerships with assigned sales counterparts.
● Collaborate with internal stakeholders to understand business requirements and tailor solutions for internal usage using Atlassian products.
Pre-sales skills – nice to have
● Assist in qualifying opportunities and/or identifying target accounts.
● Support the pre-qualification of sales opportunities.
● Understand, track, and document product feedback and competitive intelligence from
customers, advocating for development internally by documenting and sharing with product management.
● Represent our client at external and internal customer-facing events.
● Provide first level expertise during pre-sales engagements, addressing client inquiries regarding Atlassian products and services.
● Continuously learn, develop, and refine your pre-sales and product, solution, and platform offering knowledge as Atlassian products evolve.
Qualifications:
● Bachelor’s degree in Computer Science, Information Technology, or a related field.
● Excellent problem-solving and troubleshooting skills.
● Effective communication and collaboration skill
