Contracts Analyst

2 months ago

india ACA Group Full time

About ACA:


ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.



Position Summary


The Order Management Contract QC Specialist is the first step in the Order Management process. This role is responsible for monitoring and reviewing the setup of signed customer contracts for accuracy before deals are closed in ACA’s Sales CRM (Salesforce.com.) This role will review contract details including pricing, deliverables, legal and billing terms before a deal is Won to ensure timely and accurate delivery and invoicing. This role is a vital link between Sales Teams, Operations, Delivery, Billing and Revenue.


Job Duties


  • Monitor the Order Management queue/email for any contracts that have been executed by customers and require validation.
  • Review all signed contracts for mandatory required elements and ensure alignment between signed document and salesforce.com details.
  • Validate contracts have been approved for any non-standard information or terms.
  • Review contracts for completeness.
  • Validate contract discounts to ensure compliance with discount structure and approval.
  • Interface with Finance, Commercial, and Legal for any missing contract fields or unapproved non-standard terms.
  • Update contract stages to Closed Won to kick off downstream order setup processes.
  • Maintain agreed upon SLA’s for deal turnaround times, especially at end of month.
  • Document contract rejections in Salesforce.com


Required Education and Experience


  • Minimum 2 years working with contracts and contract terms or similar experience
  • Bachelors Degree in Business Administration or similar field
  • Experience working with Salesforce.com
  • Experience in Finance/Sales Operations/Order Management


Required Skills and Attributes


  • Thorough understanding of contract requirements and terms
  • Strong listening, analytic, organization, and problem-solving skills
  • Strong attention to detail
  • Superior oral and written communication skills
  • Ability to manage multiple tasks and meet strict deadlines
  • Experience working with contract details and contract language
  • Adept at business partnering and working with cross functional teams, building meaningful relationships along the way
  • Ability to exercise discretion and make independent judgments on matters of significance
  • Dependable, flexible, and adaptable to new ACA initiatives and changing sales processes
  • Ability to work well in a fast-paced, small-team environment
  • Ability to work independently, multi-task, prioritize effectively, and adapt to change
  • Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
  • Dedicated to upholding ACA’s high-quality standards and service focus
  • Proficient with Microsoft Office applications, Salesforce, and the Internet


What working at ACA offers:


We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial, and emotional well-being.



What we commit to:


ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status.

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