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Customer Service Representative

2 weeks ago


Delhi, Delhi, India Airmount Logistics Private Limited Full time

Company Description

Airmount Logistics Private Limited is a specialty cargo service provider in India, offering transportation & logistics services via Road, Train & Air with accurate docket tracking. Founded in 2016, Airmount is known for 24/7 availability, customer satisfaction, and personalized solutions for various industries.

Role Description

This is a full-time on-site Customer Service Representative role located in Bamnoli, Dwarka Sec-28,New Delhi at Airmount Logistics Private Limited. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing exceptional customer service on a daily basis.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Problem-solving and conflict resolution skills
  • Previous experience in customer service is preferred
  • Proficiency in relevant computer applications
  • High school diploma or equivalent