Course Guidance Specialist

2 weeks ago

udaipur, India beBeeExpert Full time

Guidance ExpertThe Guidance Expert will facilitate prospective students in navigating the enrollment process, understanding their learning requirements and recommending suitable courses. Strong communication skills in Odia, Hindi, and English are necessary along with the ability to drive conversions through effective guidance.Key ResponsibilitiesConduct telephonic and online guidance sessions with prospective students.Understand candidates' educational backgrounds, career aspirations and recommend appropriate courses.Track and follow up on leads to convert inquiries into enrollments.Maintain detailed records of student interactions in the CRM system.Provide accurate information about courses, fees, schedules and learning outcomes.Ensure high levels of customer satisfaction through a consultative approach.Coordinate with internal teams for smooth enrollment and onboarding processes.Meet weekly and monthly guidance and conversion targets.What We OfferA dynamic work environment that fosters growth and development, opportunities for professional advancement and a chance to make a positive impact on students' lives.RequirementsSkills and Qualifications:Excellent communication and interpersonal skills.Ability to work effectively in a team environment.Strong problem-solving and analytical skills.Proficiency in using CRM software.Basic knowledge of marketing principles and practices.Education:Degree in a relevant field (e.g., counseling, education, psychology).

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