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1 week ago

thane, India beBeeEngineer Full time

Global IT professionals with technical expertise, we are seeking experienced engineers to join our team as freelance consultants.Job Description:We seek skilled individuals to provide top-notch support for global SaaS products, enterprise applications, and IT systems. This remote role is ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across various environments.Key Responsibilities:Handle real-time technical issues and ensure smooth resolution for global users.Contribute to product support and work closely with engineering, QA, product, and DevOps teams.Support SaaS product environments, monitor logs, validate configurations, and escalate to engineering when needed.Manage and resolve tickets across platforms.Requirements:Minimum Qualifications:Minimum 1–3 years of experience in Technical Support, IT Support, Application Support, or related roles.Strong troubleshooting skills and understanding of operating systems, basic networking concepts, and application-level debugging.Experience using common ticketing tools.Strong communication skills and ability to work with international teams.Preferred Skills:Experience supporting SaaS products or cloud environments.Familiarity with SQL for data validation or debugging.Understanding of APIs, log analysis, or monitoring systems.Basic scripting knowledge.Why Join Us:Work on global support initiatives with real-time impact.Multiple openings enable fast-track onboarding.100% remote with flexible hours.Long-term freelance work with stable demand.How to Apply:Send your CV to the designated email address.

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