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1 week ago
Job Title: ServiceNow Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled ServiceNow Quality Assurance Specialist to join our team. As a key member of our QA team, you will be responsible for ensuring the high quality of our ServiceNow implementation.Key Responsibilities:Testing and Quality Assurance:Perform functional, regression, system, integration, and UAT testing for various ServiceNow modules including ITSM (Incident, Change, Problem, Catalog, CMDB), HRSD, CSM, ITAM / ITOM, GRC / SecOps / IRM, and Custom ServiceNow applications.Validate workflows, UI policies, business rules, catalogs, roles & ACLs, integrations, and platform configurations.Test Automation:Design, develop, and maintain automated test scripts using ServiceNow Automated Test Framework (ATF) or third-party frameworks.Build reusable and scalable automation frameworks for UI, API, and end-to-end testing within the ServiceNow ecosystem.QA Strategy, Planning & Execution:Design and document test strategies, plans, test cases, and test scripts.Execute manual and automated tests, document results, and log defects in line with defined QA processes.Requirements:Technical Skills:ServiceNow Administrator certificationStrong understanding of ServiceNow architecture, workflows, and customization optionsFamiliarity with automated testing tools and frameworksExperience with Agile development methodologiesSoft Skills:Excellent communication and interpersonal skillsAble to work independently and as part of a teamStrong problem-solving and analytical skillsWhat We Offer:Competitive Salary:Ongoing Training and Development:Collaborative and Dynamic Work Environment:
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Automation Quality Assurance Specialist
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