iDestiny - Apple Premium Partner | Retail Operations Manager

1 day ago


india iDestiny - Apple Premium Partner Full time
Job Description :

Operational Excellence

  • Ensure all retail operations are conducted efficiently, adhering to cost-effective methods without compromising quality.
  • Oversee day-to-day operations across 25+ exclusive brand stores, ensuring smooth functioning and alignment with organizational goals.


  • Team Building and Leadership
  • Develop and strengthen both front-end and back-end teams to achieve operational excellence and deliver exceptional customer experiences.
  • Lead and support executives across the cluster, fostering a high-performance culture.


Process Improvement and Compliance

  • Continuously improve operational management systems, processes, and best practices to enhance efficiency and productivity.
  • Ensure compliance with all legal, safety, and corporate regulations across the cluster.


Business Expansion and Market Identification

  • Identify key markets for business expansion, supporting the organization’s strategic growth objectives.
  • Leverage market insights to inform business strategies and opportunities.


Financial and Business Performance

  • Drive like-for-like store growth and ensure the achievement of annual business targets.
  • Develop annual financial projections and take ownership of meeting or exceeding targets.
  • Ensure profitability by maintaining healthy EBITDA margins across the cluster.


Strategic Planning and Execution

  • Collaborate with senior management to create and implement strategies that support long-term business growth.
  • Monitor and analyze key performance indicators (KPIs) to ensure continuous improvement and operational success.


This role demands a proactive leader with strong analytical skills, operational expertise, and the ability to adapt in a dynamic retail environment. The ideal candidate will embody a results-driven mindset with a passion for delivering excellence.



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