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About Everest Group
Confident decisions driven by deep expertise and tenacious research.
Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.
Job overview
The Banking & Financial Services (BFS) Business Process Services (BPS) team within Banking, Financial Services and Insurance (BFSI) practice focuses on current and anticipated trends in present-day and next-generation global business process services across geographies, sectors, and locations. From our published reports to custom decision support, the BFS BPS team supports clients though its fact-based data and insights to analyze and assess market trends and topical issues, service provider capabilities, and solution characteristics across specific business process services (BPS) landscapes This is an exciting industry segment, and the Senior Analyst will be expected to analyze business process services and technology market trends in the BFS industry segments. The Senior Analyst is expected to contribute to the research program by delivering high quality, original research reports and custom advisory projects. This will require the candidate to maintain an ongoing dialog with senior industry executives on key issues, as well as help answer their queries. The candidate will be required to deliver custom research engagements on broader business process services themes that help our clients grow and compete better.
Key responsibilities
Identify areas of research, based on industry and client needs, within BFS BPS and technology space
Solve problems and structure work to manage deliverables and timelines
Contribute significantly to the published research agenda of the BFSI practice
Lead medium sized custom research engagements
Actively develop domain expertise, leveraging subject matter experts, and external sources
Support business development efforts through proposal writing and other initiatives
Participate proactively in external market communication by responding to analyst enquiries, conducting executive conversations, and maintaining/growing long-term client relationships
Skills & activities
Strong problem-solving skills and analytical capability, and high levels of intellectual curiosity
Strong oral and written communication skills with attention to detail
Project management skills: self-motivated, ability to multi-task, work under pressure and successfully manage deadlines
Ability to interact and effectively work with others in a team environment. Long term desire to contribute to business growth and build a career as a business leader
Desire to be in a non-hierarchical, entrepreneurial environment; comfort with ambiguity
Proficient in Microsoft office (PowerPoint, Word, Excel, and Outlook)
Education & experience
Bachelor’s degree, MBA required (preferably from Tier-1 B-School)
1 to 3 years post-MBA work experience in technology/advisory/research/outsourcing strategy environment. Keen interest in technology and technology industry is strongly preferred
History of excellence in academics, personal and vocational achievements
Experience in the business process services sector, especially BFS domain understanding, is a plus
Interest in outsourcing space and sourcing trends
Everest Group complies with the GDPR, CCPA/CPRA and other data protection regulations. For more information on how Everest Group processes your personal information, please read our Privacy Notice (www.everestgrp.com/privacy-notice-for-applicants-employees-and-contractors/). By submitting this application, you indicate that you have read and understand our privacy terms and consent to the processing of your personal information by us. To exercise your data subject rights under GDPR, CCPA/CPRA you can fill in our form available at Data Rights – Everest Group (everestgrp.com). You can email your data protection request to privacy@everestgrp.com.
Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.
