Customer Loyalty Strategist

3 days ago

bangalore, India beBeeCustomer Full time

Job SummaryThis position is responsible for fostering a strong community of loyal customers and amplifying their success as powerful social proof.Customer Advocacy & Community: Develop and manage a robust customer advocacy program, identify, recruit, and nurture customer advocates, and oversee the customer advisory board or user community/forum.Social Proof Content & Communication: Lead the production of high-impact customer success stories, video testimonials, written case studies, and quote assets, and manage strategic customer communications.Lead Generation with Customer Content: Collaborate with the digital team to deploy customer content as high-converting assets in top-of-funnel and mid-funnel campaigns, analyze content performance, and maintain an up-to-date content library.

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