
Amazon Connect Cloud Engineer
2 days ago
Job Title: Amazon Connect Cloud Engineer (AWS Certified)
Location: Gachibowli, Hyderabad
Employment Type: Full-time
Shifts: 2-11 PM IST
Experience: 1-5Yrs
Notice Period: 0 to 30 days Max
About the Role:
We are looking for a motivated and enthusiastic Amazon Connect Cloud Engineer (Fresher) to join our team. This role is ideal for recent graduates or early-career professionals who are passionate about cloud technologies, customer experience platforms, and building scalable solutions using Amazon Connect and AWS services. You will work with senior engineers to design, configure, and support cloud-based contact center solutions.
Key Responsibilities:
- Assist in the design, configuration, and deployment of Amazon Connect contact center solutions.
- Support integration of Amazon Connect with other AWS services (Lambda, DynamoDB, S3, Lex, Polly, Kinesis, etc.).
- Participate in troubleshooting and resolving technical issues in cloud-based telephony and IVR systems.
- Collaborate with senior engineers to implement call flows, routing, and reporting dashboards.
- Work on testing, documentation, and maintenance of contact center environments.
- Learn and apply best practices for AWS security, scalability, and performance optimization.
- Provide support in user training and onboarding for contact center platforms.
Required Skills & Qualifications:
- Bachelor's degree in computer science, Information Technology, or related field.
- Basic knowledge of AWS cloud services (EC2, S3, Lambda, IAM, CloudWatch).
- Familiarity with cloud-based telephony / contact center concepts (IVR, call routing, queues, chat, voice bots).
- Understanding of programming/scripting (Python, JavaScript, or Node.js preferred).
- Strong problem-solving and analytical skills.
- Good communication and willingness to learn new technologies.
Preferred (Good to Have):
- AWS Cloud Practitioner / AWS Associate certification.
- Exposure to Amazon Connect, AWS Lex, Polly, or other conversational AI platforms.
- Experience with REST APIs and integrations.
- Internship or project experience in cloud or contact center technologies.
What We Offer:
- Mentorship and training on Amazon Connect and AWS cloud ecosystem.
- Opportunity to work on real-world cloud transformation projects.
- Career growth in Cloud Engineering and Contact Center Technologies.
- A collaborative, learning-driven work culture.
-
Amazon Connect Architect
8 hours ago
Bengaluru, Karnataka, India Artec Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Title: Amazon Connect ArchitectDepartment: Cloud Engineering / Contact Center Solutions / ITReports To: Head of Cloud Architecture / Director of CX TechnologyLocation: RemoteJob Type: Full-TimeJob Summary:As anAmazon Connect Architect, you will be responsible for designing, implementing, and optimizing scalable, secure, and high-performing cloud-based...
-
Amazon Connect
4 days ago
Bengaluru, Karnataka, India Cognizant Technology Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAmazon Connect :1. Minimum exp 3-7 years,2.Strong experience in contact center development3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions4.Java / Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services)5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco...
-
Systems Architect – Amazon Connect
4 days ago
Bengaluru, Karnataka, India EPAM Systems Full time US$ 1,50,000 - US$ 2,00,000 per yearWe are seeking a skilledSystems Architectto lead the design and implementation of advanced contact center solutions leveraging Amazon Connect and its integrated services.This role demands technical expertise in designing CCaaS architectures and ensuring seamless integration with CRM, WFM, and other unified communication platforms.ResponsibilitiesDefine...
-
Amazon Connect Technical Tester
7 hours ago
Bengaluru, Karnataka, India beBeeIntegrationTesting Full time ₹ 15,00,000 - ₹ 20,00,000Job Title:We are seeking a talented Integration Testing Engineer to take on the challenge of testing Amazon Connect flows, Lex bot interactions, and ServiceNow integrations.About the Role:Design and execute comprehensive test plans for new IVR functionality, ensuring seamless call flows, accurate routing, and robust error handling.Develop automated tests...
-
Software Development Engineer
1 week ago
Bengaluru, Karnataka, India Amazon Full timeHow often have you had an opportunity to be a founding member of a team solving connectivity problems for both smart homes and enterprises at global scale through innovative technologies Our Device Connectivity team within Amazon s Device organization Lab126 is looking for a self-motivated and talented SDE to join our fast paced start-up environment to...
-
Sr. Software Development Engineer
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeHow often have you had an opportunity to be a founding member of a team solving connectivity problems for both smart homes and enterprises at global scale through innovative technologies? Our Device Connectivity team, within Amazon's Device organization Lab126, is looking for a self-motivated and talented SDE to join our fast paced, start-up environment to...
-
Bengaluru, Karnataka, India Amazon Full timeDo you want to shape the future of how Alexa enabled devices connect with Alexa Cloud? Do you want to be part of a team that builds services used by millions of customers? If you said yes to any or all of those, come join the Alexa Connected DevicesWe are looking for a passionate engineer to work on the development of Tier-1 Connectivity services for Alexa...
-
Only 24h Left: Software Development Engineer
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeHow often have you had an opportunity to be a founding member of a team solving connectivity problems for both smart homes and enterprises at global scale through innovative technologies? Our Device Connectivity team, within Amazon's Device organization Lab126, is looking for a self-motivated and talented SDE to join our fast paced, start-up environment to...
-
Amazon Connect Integration Testing Engineer
17 hours ago
Bengaluru, Karnataka, India Zyoin Group Full timeResponsibilities : - Test Amazon Connect flows, Lex bot interactions, and ServiceNow integrations to ensure performance and compliance.- Develop and execute comprehensive test plans for the new IVR, covering all call flows, branching logic, and error paths.- Verify that call attributes are correctly set and passed through the system to enable accurate call...
-
Software Development Engineer
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONAWS Utility Computing UC provides product innovations - from foundational services such as Amazon s Simple Storage Service S3 and Amazon Elastic Compute Cloud EC2 to consistently released new product innovations that continue to set AWS s services and features apart in the industry As a member of the UC organization you ll support the...