Site Reliability Engineering Specialist

14 hours ago

bangalore, India BT Group Full time

Platform Stability and Reliability

• Ensure the platform meets performance, availability, and reliability SLAs.

• Proactively identify and resolve performance bottlenecks and risks in production environments.

• Maintain and improve monitoring, logging, and alerting frameworks to detect and prevent incidents.

Incident Management

• Act as the primary responder for critical incidents, ensuring rapid mitigation and resolution.

• Conduct post-incident reviews and implement corrective actions to prevent recurrence.

• Develop and maintain detailed runbooks and playbooks for operational excellence.

Automation and Efficiency

• Build and maintain tools to automate routine tasks, such as deployments, scaling, and failover.

• Contribute to CI/CD pipeline improvements for faster and more reliable software delivery.

• Write and maintain Infrastructure as Code (IaC) using tools like Pulumi or Terraform to provision and manage resources.

Collaboration and Mentorship

• Collaborate with SRE, CI/CD, Developer Experience, and Templates teams to improve the platform’s reliability and usability.

• Mentor junior engineers by sharing knowledge and best practices in SRE and operational excellence.

• Partner with developers to integrate observability and reliability into their applications.

Observability and Metrics

• Implement and optimize observability tools like Dynatrace, Prometheus, or Grafana for deep visibility into system performance.

• Define key metrics and dashboards to track the health and reliability of platform components.

• Continuously analyze operational data to identify and prioritize areas for improvement.


Required:

• 8+ years of experience in site reliability engineering, software engineering, or a related field.

• Demonstrated expertise in managing and optimizing cloud-based environments, with 3+ years of experience in AWS.

• Strong programming skills in one or more languages: Python, Java, Node.js, or TypeScript.

• Hands-on experience with containerization and orchestration technologies (e.g., Kubernetes, Docker).

• Proficiency in CI/CD practices and tools, such as GitLab, Jenkins, or similar.

• Familiarity with monitoring, logging, and alerting tools; experience with Dynatrace is a plus.

Preferred:

• Hands-on experience with Kubernetes (K8s) for container orchestration and deployment.

• Familiarity with monitoring and observability tools like Dynatrace, Prometheus, or similar.

• Exposure to agile development practices and collaborative environments.

• Experience working with other cloud platforms (e.g., Azure or Google Cloud) is a plus.

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