Microsoft Dynamics 365 Business Central Technical Support Expert

6 days ago

kakinada, India beBeeBusinessCentral Full time

Job Title: MS D365 BC Support SpecialistAbout the JobWe are seeking a highly skilled and experienced MS D365 BC Support Specialist to join our team. This role will involve providing functional and technical support to end-users, troubleshooting system issues, and assisting with system enhancements.Key Responsibilities:Provide support for Business Central (on-premise and cloud) users.Diagnose and resolve system issues, including configuration, data, and user errors.Manage support tickets, ensuring timely resolution and clear communication with stakeholders.Work with functional consultants, developers, and business users to test and deploy solutions.Document support cases, resolutions, and user guides.Support system upgrades, patches, and new release deployments.Assist with user training and onboarding.Collaborate with IT and business teams to improve processes and system performance.Required Qualifications:3+ years of experience with Microsoft D365 Business Central, including knowledge supporting clients with financials and supply chain.Proficiency in several ISV Products.PowerBI and PowerAutomate experience preferred, but not required.Manufacturing experience preferred, but not required.Strong written and verbal communication, as well as interpersonal skills.Ability to be client-facing with support tasks as needed and required.Proficient in Microsoft Excel.Proficient in Smart-Sheets.Proficient in Microsoft D365 Business Central configuration package imports.

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