Manager - Administration

Job Title: Manager – Administration Location: DBS Global University, Dehradun Department: Administration Position Overview The Manager – Administration will play a pivotal role in ensuring smooth, efficient, and compliant administrative operations across the university campus. This role demands a proactive leader who can manage day-to-day campus administration, facilities, housekeeping, security, maintenance, vendor management, staff supervision, and service delivery to enhance the overall operational excellence of the institution. The ideal candidate will possess strong coordination skills, exceptional problem-solving abilities, and the capability to lead large administrative teams while ensuring a student- and faculty-centric service environment. Key Responsibilities 1. Campus Administration & Operations Oversee and manage daily campus administrative operations, ensuring seamless functioning across all departments. Maintain a safe, clean, and disciplined campus environment with effective housekeeping, security, transport, and facility management. Ensure timely availability and upkeep of administrative resources—classrooms, labs, meeting rooms, utilities, and equipment. 2. Facility & Infrastructure Management Monitor maintenance of buildings, classrooms, infrastructure, electrical systems, and campus utilities. Coordinate with facility teams for preventive and corrective maintenance to minimize downtime. Oversee campus renovation, repair work, and project execution in coordination with engineering/maintenance departments. 3. Vendor & Contract Management Identify, manage, and evaluate vendors for housekeeping, security, cafeteria, transport, and other support services. Ensure compliance with service-level agreements (SLAs) and quality benchmarks. Negotiate contracts and monitor vendor performance for cost-effectiveness and service improvement. 4. Administrative Staff Management Supervise administrative staff including supervisors, support teams, housekeeping staff, security personnel, and general office assistants. Allocate responsibilities, monitor performance, and provide training for continuous improvement. Implement strong discipline and campus conduct standards across teams. 5. Event & Logistics Coordination Ensure smooth coordination for academic events, guest lectures, examinations, conferences, festivals, and student activities. Oversee campus logistics such as transportation, visitor management, and movement of materials. 6. Compliance, Policies & Documentation Ensure compliance with university administrative policies, safety norms, and regulatory guidelines. Maintain documentation related to inventory, assets, incident records, contracts, and service reports. Support audits and prepare administrative MIS reports for senior management review. 7. Stakeholder Management Work closely with faculty, students, department heads, Registrar, and senior leadership to address administrative requirements promptly. Respond quickly to escalations and resolve campus administration issues effectively. Qualifications & Experience Bachelor's or Master’s degree in Administration, Management, Facility Management, or a related field. 8–12 years of progressive experience in administration, facilities, or operations management—preferably in an educational institution or large corporate environment. Strong leadership and team management skills. Proficiency in MS Office, ERP systems, and administrative workflows. Key Skills & Competencies Strong organizational and multitasking capabilities Leadership & People Management Problem-solving and decision-making Vendor & contract management Excellent communication and negotiation skills High standards of integrity and accountability Crisis and incident management Customer (student/faculty)-centric approach