Director - BPO Solutioning (BFSI Domain)

5 days ago

hyderabad, India Credence HR Services Full time

We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ BengaluruYears of experience: 18+ YearsKey Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation, commercials, and delivery models.- Architect BPO solutions leveraging omnichannel, AI/ML, RPA, and speech analytics platforms.- Act as a strategic advisor during client discussions and solution walkthroughs.- Collaborate with sales, delivery, and domain consulting teams to articulate value propositions and differentiators.- Drive bid defense presentations, capability demonstrations, and pricing negotiations.- Liaise with delivery, technology, workforce management, and transformation teams to validate solutions.- Work closely with partnership/alliance teams to incorporate third-party tools/platforms into solution designs.- Stay abreast of emerging trends in CX, customer expectations, and competitive landscape.- Continuously innovate solution frameworks to enhance competitiveness and relevance.Required Skills & Experience:- 15+ years of total experience with at least 7 years in BPO solutioning.- Proven track record in leading large, complex presales cycles and winning strategic deals.- Experience in designing digital solutions using RPA, AI bots, NLP, voice analytics, etc.- Excellent communication, presentation, and stakeholder management skills.- Exposure to global delivery models and experience working with international clients is preferred.For further information, kindly reach out to us at ruchita.khole@credencehrservices.com

  • Director - BPO Solutioning (BFSI Domain)

    4 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients.Location: Hyderabad/ Chennai/ BengaluruYears of experience: 18+ YearsKey Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ Bengaluru Years of experience: 18+ Years Key Responsibilities: - Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients.Location: Hyderabad/ Chennai/ BengaluruYears of experience: 18+ YearsKey Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ Bengaluru Years of experience: 18+ Years Key Responsibilities: - Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    4 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ Bengaluru Years of experience: 18+ Years Key Responsibilities: - Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ BengaluruYears of experience: 18+ YearsKey Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ BengaluruYears of experience: 18+ YearsKey Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ BengaluruYears of experience: 18+ YearsKey Responsibilities:- Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    3 days ago

    Hyderabad, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ Bengaluru Years of experience: 18+ Years Key Responsibilities: - Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...

  • Director - BPO Solutioning (BFSI Domain)

    5 days ago

    hyderabad district, India Credence HR Services Full time

    We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ Bengaluru Years of experience: 18+ Years Key Responsibilities: - Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation,...