Customer Care Executive
2 weeks ago
Job Purpose:The Customer Care Executive ensures a seamless and premium experience for customers by handling inquiries, coordinating between departments, resolving complaints, and maintaining long-term customer relationships. The role is vital for improving Customer Satisfaction Index (CSI) and Net Promoter Score (NPS) at the dealership.Key Responsibilities:Customer InteractionHandle inbound and outbound calls, emails, and walk-in inquiries.Assist customers with booking test drives, service appointments, and product information.Guide customers regarding insurance renewals, accessories, and service packages.Customer Relationship ManagementConduct feedback and follow-up calls after sales and service.Address and resolve customer concerns with empathy and professionalism.Maintain strong relationships to drive loyalty and repeat business.Coordination & SupportWork closely with Sales, Service, and Insurance teams to ensure smooth processes.Maintain customer records in CRM/DMS software.Support in organizing events, customer meets, and engagement activities.Customer Experience EnhancementEnsure customers feel welcomed and valued at the showroom and service center.Promote loyalty programs, AMC, extended warranty, and dealership offers.Escalate unresolved issues to management for quick resolution.Key Skills & Competencies:Excellent communication skills (English, Hindi & local language).Polite, presentable, and customer-first approach.Strong problem-solving and coordination skills.Computer proficiency (MS Office, CRM software).Qualifications & Experience:Graduate in any discipline.Minimum 13 years of experience in customer service (automobile / hospitality / retail preferred).Freshers with excellent communication skills may also be considered.
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Customer Care Executive
2 weeks ago
Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time**We have an urgent opening for Customer Care Executive** **Post** **:Customer Care Executive** **Location**: Ahmedabad **Salary**: Up to 32k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift (US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time,...
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Customer Care Executive
3 weeks ago
Ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, AhmedabadLocation: Gota, AhmedabadExperience Required: Minimum 3 years in Customer Support / Customer ServiceWe’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
3 weeks ago
Ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, AhmedabadLocation: Gota, AhmedabadExperience Required: Minimum 3 years in Customer Support / Customer ServiceWe’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
3 weeks ago
Ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, Ahmedabad Location: Gota, AhmedabadExperience Required: Minimum 3 years in Customer Support / Customer ServiceWe’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
3 weeks ago
Ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, AhmedabadLocation: Gota, AhmedabadExperience Required: Minimum 3 years in Customer Support / Customer ServiceWe’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
2 weeks ago
Ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, AhmedabadLocation: Gota, AhmedabadExperience Required: Minimum 3 years in Customer Support / Customer ServiceWe’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
3 weeks ago
ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, Ahmedabad Location: Gota, Ahmedabad Experience Required: Minimum 3 years in Customer Support / Customer Service We’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
2 weeks ago
Ahmedabad, India Pintola Full timeCustomer Care Executive – Gota, Ahmedabad Location: Gota, Ahmedabad Experience Required: Minimum 3 years in Customer Support / Customer Service We’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping...
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Customer Care Executive
2 weeks ago
Ahmedabad, Gujarat, India Swish Lifestyle Full time ₹ 3,00,000 - ₹ 4,50,000 per yearWe are seeking a dynamic & customer-focused Customer Care & Sales Executive to handle sales support functions like share product catalogs with B2B buyers. The role involves managing client communication, processing orders, supporting the sales team
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Customer Care Executive
3 weeks ago
ahmedabad, India Prudent Corporate Advisory Services Ltd. Full timePrudent Corporate Advisory Services Ltd is looking for a Customer Care Executive(Inbound) for Ahmedabad location. Location : Ahmedabad Work Schedule : 6 Days Working & 2 Rotational Saturdays Off Work Timings : Day Shift Only Job Type : On-roll full time Job Description : We are looking for a Customer Care Executive to handle complaints, provide appropriate...
