Senior AI Engineer

Position: AI EngineerLocation: Trivandrum/Kochi/Chennai/BangaloreJob SummaryWe are seeking a talented AI Engineer to join our Data & AI Center of Excellence. You will join to build AI-first capabilities across IBS products and customer solutions, spanning machine learning, Generative AI, and agentic automation. In details, you will work on cutting-edge AI solutions that transform the travel industry, air cargo operations, developing intelligent systems that optimize route planning, enhance efficiency, improve predictive analytics, and enable autonomous decision-making across our products.Key Responsibilities:AI Model Development & Implementation:Design, develop, and deploy machine learning models for cargo management systems including demand forecasting, route optimization, and dynamic pricingImplement natural language processing solutions for documentation and customer service automationDevelop predictive analytics models for maintenance scheduling, capacity planning, and supply chain optimizationGenAI and Agentic Systems Design, implement, and orchestrate agentic workflows (single- and multi-agent) using tools, function calling, and structured outputs for enterprise-grade tasks.Build production LLM applications (assistants, copilots, planners/executors) with memory, tool integration, guardrails, and policy controls.Platform Integration & MLOps:Integrate AI solutions into the product using modern cloud architectureImplement MLOps practices including model versioning, continuous integration/deployment, and monitoringCollaborate with software engineering teams to embed AI capabilities into existing product workflowsBuild and maintain AI pipelines for data preprocessing, model training, and real-time inferenceResearch & Innovation:Stay current with latest AI/ML research and evaluate emerging technologies for travel industryPrototype innovative AI solutions for complex cargo/flight/travel challengesParticipate in the development of responsible AI practices and ethical AI implementationContribute to patent applications and technical publicationsCollaboration & Communication:Work closely with product managers, domain experts, and customers to understand business requirementsProvide technical guidance to development teams on AI implementation strategiesPresent AI solutions and results to stakeholders across different technical levelsContribute to PoCs, architecture patterns, and internal accelerators; create high-quality documentation and runbooks.Support sales and customer success teams with AI-related demonstrations and technical discussionsRequired QualificationsEducation:Bachelor's or master's degree in computer science, Artificial Intelligence, Machine Learning, Data Science, or related technical fieldStrong academic background in mathematics, statistics, and algorithmsTechnical Skills:Programming: Proficient in PythonML Frameworks: Hands-on experience with TensorFlow, PyTorch, Scikit-learn, or similar frameworksData Management: Strong SQL skills and experience with big data technologies (Spark, Hadoop)Cloud Platforms: Experience with AWS, Azure, or Google Cloud AI/ML servicesMathematics: Solid understanding of linear algebra, statistics, probability, and optimizationHands-on GenAI: context engineering, RAG, tool/function calling, structured outputs (JSON Schema), and evaluation.Orchestration and agents: LangGraph, LangChain (or equivalent), planner–executor patterns, function/tool calling, and multi-agent designs.(Nice to have) MLOps Tools: Familiarity with Docker, Kubernetes, MLflow, or similar deployment tools, monitoring, and tracing.Experience:3-7 years of experience in machine learning engineering or AI developmentProven track record of deploying ML models in production environmentsExperience with real-time data processing and streaming analytics is preferredBackground in logistics, supply chain, or transportation/travel industry is advantageousPreferred QualificationsSpecialized AI: Experience with NLP, time series forecasting, GenAI, Agentic, or reinforcement learning.Nice to have: Understanding of air cargo operations, flight optimization, or revenue management or previous work in aviation, logistics, or transportation technologyExperience: 3 -7 YearsLocation: Trivandrum/Cochin/Chennai/Bangalore