Digital Transformation Specialist
2 weeks ago
Job DescriptionWe are seeking a highly skilled Product Owner to lead our VeriLoan Collection product. As a key member of our team, you will be responsible for defining, governing, and executing the product vision, roadmap, and strategy.The ideal candidate will have a strong background in product ownership, collections systems, credit risk, debt management, or financial software platforms. They should also have excellent communication skills and be able to effectively collaborate with internal and external stakeholders.You will be working closely with cross-functional teams to gather feedback, communicate changes in priorities, risks, and dependencies, and ensure alignment across all parties.As a Product Owner, you will be responsible for:Communicating the product vision, strategy, and go-to-market approach to ensure alignment with bank collection priorities, risk appetite, regulatory expectations, and organizational objectives.Following up on main product improvements and aligning Collection module development accordingly.Owning, prioritizing, and regularly updating the product backlog, focusing on high-value collections features such as early delinquency workflows, automated reminders, segmentation strategies, promise-to-pay tracking, skip tracing, restructuring workflows, repossession, and legal collections.Required Skills and QualificationsTo be successful in this role, you will need:A Bachelor's degree in computer science, Information Systems, Finance, Business, or related fields.10+ years of experience in product ownership, collections systems, credit risk, debt management, or financial software platforms.Strong knowledge of Microsoft Dynamics 365, Azure services, decision engines, and integration patterns.Strong understanding of soft & hard collection workflows, tele calling, field visits, stat card, restructuring processes, repossession, skip tracing, and legal collections.Prior exposure to enterprise banking products on Collections is mandatory.Knowledge of delinquent cases classification, allocation, collections strategies, strategy cost-benefit analysis, PTP tracking, legal proceedings, collections-related fee/charges etc.Knowledge of Loan Origination and Loan service requests will be an advantage.Familiarity with enterprise integration layers (core banking, contact center, SMS/e-mail gateways, decision engines, reporting platforms).Hands-on experience with Agile tools such as Azure DevOps, Jira, Confluence, and Agile methodology, planning, execution, ceremonies etc.Knowledge of relevant regulatory frameworks (consumer rights, AML, data privacy, write-off rules, restructuring standards).BenefitsWe offer a competitive compensation package, including a performance-linked bonus, comprehensive benefits, remote work support, health insurance, care program, online psychological support, birthday leave, global impact, cutting-edge tech, and opportunities for professional growth and development.About UsWe are a global technology company with over two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels.
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