Cloud Specialist 1

1 week ago

kolkata, India Hyland Full time

OverviewWe are hiring Cloud Specialist 1Job DescriptionThe Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment with assistance from team members.ResponsibilitiesRespond to basic inbound phone calls tickets and emails from internal and external resources requesting assistance with cloud hosted solutions with direct oversight from team members Interact with customers partners and internal resources to understand needs as it relates to their ticket request with direct oversight from team members Respond to alerts from internal monitoring tools and take corrective action to resolve timely with direct oversight for applying best practice Assist supporting cloud infrastructure networking and other hosting tools to ensure high availability of customer solutions Assist with testing processes as it relates to the cloud business continuity disaster recovery plan Troubleshoot and resolve basic cloud issues utilizing the company's systems utilities and support processes with direct oversight from team members; learn best practices for problem resolution Perform scheduled environment refresh requests of data to assist customers partners and internal resources while learning best practices of the process Provide regular and frequent communication to customers; ensure customer is fully advised as to the progress or delay to the resolution of their issue Contribute to internal documentation that fully reflects all activity related to resolution of issues and maintaining of hosted systems with oversight and guidance from team members Assist in gathering information for audits to ensure compliance with established standards policies and configuration guidelines.Basic QualificationsAssociate's degree or equivalent experience in Cloud support environment will be required. The office hours will be 5.30pm to 1.30am IST (8am to 4pm EST) Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Collaboration skills applied successfully within team Critical thinking analytical and problem solving skills Interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Organizational multi-tasking and time management skills Able to summarize large quantities of information into actionable insight Ability to establish rapport and gain the trust of others; effective at gaining consensus Self motivated with the ability to complete projects in a timely manner Ability to handle sensitive information with discretion and tact Attention to detail Demonstrated ability to influence motivate and mobilize team members and business partners; ability to work independently and in a team environment Knowledge of principles of systems administration Microsoft Windows networking and virtualization technologies Knowledge of Microsoft server environments including Microsoft Active Directory networking storage and virtualization technologies Up to 10% travel time required

  • Cloud Specialist 1

    4 days ago

    Kolkata, West Bengal, India Hyland Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    OverviewWe are hiring Cloud Specialist 1Job DescriptionThe Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within...

  • Cloud Specialist 1

    2 weeks ago

    Kolkata, West Bengal, India Hyland Software Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Overview:We are hiring Cloud Specialist 1Job DescriptionThe Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within...

  • Cloud Specialist 1

    1 week ago

    Kolkata, West Bengal, India Hyland Full time

    Overview:We are hiring Cloud Specialist 1Job DescriptionThe Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within...

  • Cloud Specialist 1

    2 weeks ago

    Kolkata, West Bengal, India Hyland Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    OverviewHyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.Currently we are...

  • Cloud Migration

    3 days ago

    Kolkata, West Bengal, India 99edda9c-689d-4d55-9bb6-78e67f0e02c7 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Years of Experience: 4 to 5 yearsNo of Positions: 2Location: Kolkata India OnsiteJob Description:We're seeking a Cloud Migration & Cloud Developer Lead with expertise in OpenStack to undertake enterprise-scale cloud transformation initiatives. This role blends hands-on architecture and cross functional collaboration to design and execute seamless cloud...

  • Vulnerability Management Specialist

    17 hours ago

    Kolkata, India ITPeopleNetwork Full time

    Job SummaryWe are seeking a Vulnerability Management Specialist with hands-on experience using Qualys to support scanning, analysis, and remediation tracking across servers, endpoints, and cloud environments. The ideal candidate will assist in vulnerability detection, reporting, and coordination with IT and security teams to ensure timely remediation.Key...

  • Unlock Your Career Potential in Oracle Integration Cloud Services

    2 days ago

    kolkata, India beBeeIntegration Full time

    Oracle Integration Cloud Service OpportunityWe are seeking a highly skilled and experienced professional to join our team as an Oracle Integration Cloud Service Specialist. This is a fantastic opportunity for someone looking to leverage their expertise in integrating cloud-based systems and processes.Job DescriptionAs an Oracle Integration Cloud Service...

  • Cloud Specialist 4

    13 hours ago

    Hyderabad, Telangana - Kolkata, West Bengal, India Hyland Software Full time

    Overview Hyland Software is widely known as a great company to work for and a great company to do business with Being a leader in providing software solution for managing content processes and cases for organizations across the globe we enabled more than 20 000 organizations to digitalize their workplaces and transform their operations Currently we are...

  • Ecommerce Specialist

    7 days ago

    Kolkata, West Bengal, India P. C. Chandra Jewellers Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're Hiring – E-Commerce SpecialistPC Chandra Jewellers is looking for a passionate E-Commerce Specialist to join our growing online team Key Responsibilities:Manage and optimize product listings across marketplacesOversee inventory handling and ensure smooth order flowWork extensively on Amazon Seller Central for daily operationsRequirements: 1–2 years...

  • ORACLE INTEGRATION CLOUD

    5 days ago

    Kolkata, India Tata Consultancy Services Full time

    Dear Candidate,Greetings from TATA CONSULTANCY SERVICES LIMITED!!!Thank you for exploring career opportunities with Asia's largest IT company.Exciting # Job Opportunities for # Experienced ProfessionalsTCS is hiring for Oracle Integration Cloud ConsultantRole: OIC ConsultantTotal Experience Range: 4- 12 yearsMode of Interview: FACE TO FACE (IN-PERSON)Venue:...