Medical Office Support Specialist

6 days ago

nellore, India beBeeVirtual Full time

Medical Office Support SpecialistAs a Medical Office Support Specialist, you will play a vital role in our healthcare support services. Your primary responsibility will be to provide administrative and clinical support to providers and care teams.Key Responsibilities:Provide virtual administrative & clinical support to providers and care teamsManage and update patient data in electronic health record (EHR) systems especially Point Click CareManage calls, RingCentral settings and voicemailsSchedule patient appointments, follow-ups and provider calendarsPrepare and coordinate invoices, lab orders and medication refills as directedPrepare reports, trackers, and dashboards in Microsoft Excel and Adobe PDFPrepare credentialing packets for providers and facilitiesMonitor, sort and distribute incoming faxes with accurate documentationManage shared email inboxes — organize, sort and respond to emails promptly and appropriatelyTrack and ensure timely completion of assigned tasks and workflowsAnalyze and update patient lists to identify preventive care needsUpload, scan and organize documents into EHR and other applicationsSupport physicians and facilities with additional administrative tasksEnsure compliance with Health Insurance Portability and Accountability Act (HIPAA) and organizational standardsRequired Skills & Experience:A degree in Bachelor of Science or equivalent is a must2–3 years of experience in a U.S. medical officeStrong working knowledge of EHR systemsHands-on experience with patient scheduling and clinical workflowsExcellent English communication skills (spoken & written, grammar proficiency)Proficiency in Microsoft Excel (dashboards, trackers) & other productivity toolsExpertise in Point Click Care and RingCentralStrong organizational and multitasking ability in a remote settingDetail-oriented, proactive and reliable in problem-solvingEmpathetic and kind in patient and provider interactions

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